cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Yici
What's DOS?
Posts: 1
Registered: ‎10-12-2019
Location: US
Views: 303
Message 1 of 2

Black screen problem

Hello, I have a Lenovo laptop and I am having some problems with it. Whenever I try to turn on my laptop, it shows the white lights (that tells you that if your laptop is on or not), but my screen is still black. I’ve tried pressing the power button multiple times, but it still shows the black screen. Sometimes I am able to get rid of the black screen by doing multiple tries, but whenever I tilt the screen, it turns black again. I also seem to be having another problem, which is that whenever I try to turn on my laptop, it always tells me to charge it even though I have already charged it overnight.

Highlighted
Sr Support Specialist
Posts: 9,632
Registered: ‎11-30-2015
Location: PH
Views: 260
Message 2 of 2

Re: Black screen problem

Hi Yici,

 

Welcome to the Community Forums.

 

You can try shutting the machine down and using the Novo button to power on. Observe if you see the Novo logo or Novo Menu to access the BIOS.

 

You can tilt the screen to test if the display would show up. 

 

Restart and connect it to an external display.

 

If the same black screen shows after the Novo menu / BIOS then best to call in technical support.

 

Update us how it goes.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Check out current deals!


Shop current deals