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8 Posts

08-03-2015

Saudi Arabia

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Black screen with mouse

2015-08-03, 14:10 PM
Hey everyone ,
I have a Lenovo z50 70 laptop which is just 4 months old. Recently I exper muffled sounds from speakers and updated the driver. After installation and restarting and logging in I am left with black screen and cursor . As some of the forums said I tried running explorer in task manager . Please give me another solution for this.
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4469 Posts

04-22-2013

Philippines

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Re: Black screen with mouse

2015-08-03, 17:05 PM

Hi Htj10,

 

Welcome to Lenovo Community Forums!

 

When you are in the Black screen with mouse situation, Try Pressing Windows key + R to open a run box

  If that open type in msconfig  and let me know if that pulled up the  system configuration window.

 

You can follow this guide to run the system in a Clean Boot.

 http://winaero.com/blog/how-to-perform-a-clean-boot-of-windows-8-and-windows-8-1-to-diagnose-issues/

 

 

Let me know if this works for you

Regards

Solid Cruver

 



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8 Posts

08-03-2015

Saudi Arabia

15 Signins

126 Page Views

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Re: Black screen with mouse

2015-08-04, 17:07 PM
Thank u very much
This worked!!!!
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1 Posts

11-17-2019

MY

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Re: Black screen with mouse

2019-11-17, 20:08 PM

Hi! I encountered the same problem. When i boot my laptop (Z50-70) it went blue screen then go to automatic repair. After that the screen turn black and only cursor appear. Try to press ctrl+alt+del and win+r but nothing happens. Other button does not function too. 

 

I tried to restart my laptop using novo key to go to system recovery but same thing happens that is black screen and cursor. I can only access bios setup. Pls help thanks

 

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