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Htj10
Fanfold Paper
Posts: 6
Registered: ‎08-03-2015
Location: Saudi Arabia
Views: 5,391
Message 1 of 4

Black screen with mouse

Hey everyone ,
I have a Lenovo z50 70 laptop which is just 4 months old. Recently I exper muffled sounds from speakers and updated the driver. After installation and restarting and logging in I am left with black screen and cursor . As some of the forums said I tried running explorer in task manager . Please give me another solution for this.
Thank u
Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 5,374
Message 2 of 4

Re: Black screen with mouse

Hi Htj10,

 

Welcome to Lenovo Community Forums!

 

When you are in the Black screen with mouse situation, Try Pressing Windows key + R to open a run box

  If that open type in msconfig  and let me know if that pulled up the  system configuration window.

 

You can follow this guide to run the system in a Clean Boot.

 http://winaero.com/blog/how-to-perform-a-clean-boot-of-windows-8-and-windows-8-1-to-diagnose-issues...

 

 

Let me know if this works for you

Regards

Solid Cruver

 



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Htj10
Fanfold Paper
Posts: 6
Registered: ‎08-03-2015
Location: Saudi Arabia
Views: 5,357
Message 3 of 4

Re: Black screen with mouse

Thank u very much
This worked!!!!
meonism
Paper Tape
Posts: 1
Registered: ‎11-17-2019
Location: MY
Views: 254
Message 4 of 4

Re: Black screen with mouse

Hi! I encountered the same problem. When i boot my laptop (Z50-70) it went blue screen then go to automatic repair. After that the screen turn black and only cursor appear. Try to press ctrl+alt+del and win+r but nothing happens. Other button does not function too. 

 

I tried to restart my laptop using novo key to go to system recovery but same thing happens that is black screen and cursor. I can only access bios setup. Pls help thanks

 

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