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What's DOS?
Posts: 2
Registered: ‎04-01-2012
Location: India
Message 1 of 4 (995 Views)

Blue screen Error Z370 Laptop

Hi All,

--

I have bought New Lenovo laptop Z370 , From past 2 days i am facing blue screen error

"Message showing while blue screen error is : "System Service Exception" & "Memory Management".

I have checked this dumps by blue screen view

as per my understanding it is Caused by  Driver : ntoskrnl.exe

Please suggest me a solution to resolve this.

 

 

Thanks & Regards,

Atha Ur Rahman

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Community Moderator
Posts: 13,484
Registered: ‎12-07-2009
Location: Česká Republika
Message 2 of 4 (966 Views)

Re: Blue screen Error Z370 Laptop

hi aturhm.

it sounds like the ram is faulty but to make sure, can you upload minidump file so i can check it?
( c:/windows/minidump )


What's DOS?
Posts: 2
Registered: ‎04-01-2012
Location: India
Message 3 of 4 (952 Views)

Re: Blue screen Error Z370 Laptop

hi .

 

uploaded dump file ,

Dump File , please click dumb file

 

Thanks & regards

Atha Ur Rahman

Community Moderator
Posts: 13,484
Registered: ‎12-07-2009
Location: Česká Republika
Message 4 of 4 (547 Views)
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