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bernard96
Fanfold Paper
Posts: 18
Registered: ‎12-21-2013
Location: Malaysia
Views: 10,516
Message 1 of 18

Bluetooth Issue Y510P after upgrading to Windows 8.1

Greetings! I'm a new member so please do nt hesitate to correct me if I break with protocol this forum.

 

Model: Ideapad Y510P

 

Compatibility with Windows 8.1 : Full

 

Issue: Bluetooth not working whilst the feature worked in Windows 8

 

Clarification: Could not open the bluetooth settings in destop mode.

In the modern UI, when I turn on bluetooth it is forever searching.

 

Failed solutions:

 

1. Installed latest drivers from lenovo support

2. edited the bluetooth registry

3. ran troubleshooting ( no help at all ! )

 

Please help Smiley Sad

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 10,457
Message 2 of 18

Re: Bluetooth Issue Y510P after upgrading to Windows 8.1

try this: un-install the bluetooth drivers, restart your computer and let windows install the default bluetooth drivers.

http://www.krasotaiskusstva.com
bernard96
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Posts: 18
Registered: ‎12-21-2013
Location: Malaysia
Views: 10,442
Message 3 of 18

Re: Bluetooth Issue Y510P after upgrading to Windows 8.1

I unistalled the driver but how do I let windows install its own drivers? Sorry, new to this.

bernard96
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Posts: 18
Registered: ‎12-21-2013
Location: Malaysia
Views: 10,421
Message 4 of 18

Re: Bluetooth Issue Y510P after upgrading to Windows 8.1

Installed the driver. Still doesn't work. When I click on bluetooth settings in destop mode, it doesn't open a window.

 

Help !!!!!!

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 10,384
Message 5 of 18

Re: Bluetooth Issue Y510P after upgrading to Windows 8.1

please follow these steps:

settings > change pc settings > pc and devices > bluetooth > make sure it's on.

http://www.krasotaiskusstva.com
jwkenobi
What's DOS?
Posts: 1
Registered: ‎01-08-2014
Location: Maine
Views: 10,358
Message 6 of 18

Re: Bluetooth Issue Y510P after upgrading to Windows 8.1

I had the same problem with my new Y510p after upgrading to 8.1.

 

I solved it by:

 

Uninstalled 'Intel PROSet Wireless Bluetooth

Downloaded latest version from Lenovo Support...selecting the Intel 8.1 drivers

Ran setup and restarted

 

Now the machine finds my Android phone via Bluetooth, and can receive photos from it.

Djay
What's DOS?
Posts: 1
Registered: ‎03-01-2014
Location: India
Views: 10,012
Message 7 of 18

Re: Bluetooth Issue Y510P after upgrading to Windows 8.1

Hello,

 

I have been facing the same problem since October 2013.

 

I have tried all the steps mentioned below, It Does Not work . and Lenovo doesnot provide a solution to this.

 

Machine

Lenovo Y510p

Windows 8.1

 

beni6947
What's DOS?
Posts: 1
Registered: ‎03-27-2014
Location: England
Views: 9,757
Message 8 of 18

Re: Bluetooth Issue Y510P after upgrading to Windows 8.1

I've had the same problem with my Y510p and a Razer Orochi Bluetooth mouse not working. I didn't want to use up a usb port due to all the other devices I'd be plugging in. It has cost me hours and even reverted back to Windows 8.0 after an upgrade to 8.1. By the way it worked fine in Windows 8.0. Now bit the bullet and moved to 8.1.

 

This is where I got to:

 

Goto Device Manager.

Uninstall and delete all bluetooth devices, everthing, are you sure?

Go to the top of the device manager window, View, show hidden devices.

Uninstall those hidden bluetooth devices as well.

Now click the scan for harware changes.

Hopefully Windows will scan you hardware and display if you have any blue teeth

It should tell you the hardware type, mine is a Qualcomm Atheros AR3012 Bluetooth 4.0 + HS

Goto the Lenovo website and download the relevent driver for Win 8.1 etc.

This is not a driver, I think, but a self extracting zip file in disguise

Goto you C: drive and delete any blue tooth related drivers in the drivers folder

Now install the downloaded driver file from the downloaded folder on you C: drive

Do a restart

 

If it doesn't find your bluetooth device when you turn it on you need to go into the Windows Tile Charm Start screen

Right flyout, settings, change pc settings, pc and devices, bluetooth

Manage Bluetooth should pop up.

 

That's where I got to and I keep getting it drop out every now and then, 4 time whilst typing this, but that's progress!

 

Hope that helps although I don't think it's quite a fix, hopefully someone else can fill in the gaps.

 

Microsoft Windows keeps reminding me why I brought an ipad and regret not buying an Apple Mac.

 

 

amanjha22
Paper Tape
Posts: 1
Registered: ‎04-08-2014
Location: India
Views: 9,604
Message 9 of 18

Re: Bluetooth Issue Y510P after upgrading to Windows 8.1

This happens to be the soluton for my Y510p,
1.Uninstall your Quallcomm Atheros Bluetooth Driver
2.Restart your PC
3.Install Intel Drivers provided on the lenovo support site.
4.Restart your PC.

But there's a problem with this driver that you have to click on recieve file from the bluetooth icon in the notification area.

 

the download link is... 

 

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS035872

or

http://download.lenovo.com/consumer/mobiles/ibt121w7a.exe

 

Aman Jha
rybred
Paper Tape
Posts: 4
Registered: ‎12-05-2013
Location: Richmond, BC
Views: 9,153
Message 10 of 18

Re: Bluetooth Issue Y510P after upgrading to Windows 8.1

My bluetooth stopped working all of a sudden, would not even show up on pc and devices or in my drivers management area,  tried updating driver, nothing happened. Then downloaded this latest update from Intel:

 

Intel® PROSet/Wireless Software for Bluetooth® technology for Windows 8.1*
 

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23761&lang=eng&OSVersion=Windows%208...

 

and works again! cheers

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