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ebutchko
Paper Tape
Posts: 1
Registered: ‎05-21-2014
Location: Hilton Head Island, SC
Views: 165
Message 1 of 1

Bluetooth compatibility

I am running an Ideapad Z710, Windows 8.1.  I have two Bluetooth devices.  A Motorola headset HX550 and a LG270 cell phone.  These two devices connect to each other just fine.  When I try to pair either one to the PC,  The pairing dialog seems to be OK but after about 10 seconds it changes from connected to not connected.  I have worked with the support center for hours on this, reinstalling drivers, etc.  They had me send the laptop in for repair.  The info I received indicated that they were able to reproduce the problem and they replaced the motherboard.  When I tried to pair the bluetooth devices, the same thing happened.  Pairing dialog went along fine, device paired and connected and ten seconds later not connected.  The support center was not aware of any compatibility issues.  The problem is still open with the support center.  HELP!

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