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AlvinLee
What's DOS?
Posts: 2
Registered: ‎04-21-2015
Location: Canada
Views: 1,371
Message 1 of 4

Both Speakers and Headphone play sound when headphone is plugged into Jack

Whenever I plug in my headphones into the jack, I no longer get a notification telling me my headphones are plugged in and Audio comes out of both the Headphones and the laptop speakers. This happend recently and didn't happen before. I have tried multiple headphones, all to the same effect. I am thinking this is a hardware issue. Does anybody have any solutions to fix? 

Retired Support Specialist
Posts: 1,226
Registered: ‎11-18-2012
Location: Egypt
Views: 1,351
Message 2 of 4

Re: Both Speakers and Headphone play sound when headphone is plugged into Jack

Dear AlvinLee

 

Welcome in lenovo community

 

Method A:

1.  Go to the Control Panel by right click the bottom left corner in "Desktop" mode.

2.  Search for "Realtek HD Audio Manager".

3.  Set the headphone as communication device (see image below).

Realtek2.jpg 

 

 

Also please let me know if you can hear also the sound from the headphone itself

 

Thanks

Alaa



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Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 1,343
Message 3 of 4

Re: Both Speakers and Headphone play sound when headphone is plugged into Jack

hi Guys!

 

In Addition,

 

   If your system has a Conexant Audio Device Try looking for Smart Audio, Should be under Control Panel/Small Icons.

 

Spoiler
original.jpg

 

There is a feature called Multi Stream where playback is on Both Speaker and External AUdio like earphones.

 

 

 

Hope this helps

Cheers!

 

 



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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AlvinLee
What's DOS?
Posts: 2
Registered: ‎04-21-2015
Location: Canada
Views: 1,337
Message 4 of 4

Re: Both Speakers and Headphone play sound when headphone is plugged into Jack

Hey Alaa,

 

The problem is that the computer no longer recognizes my headphones as plugged in anymore so in the Audio Manager, it doesn't show up there.

 

When I first wrote the post sounds was coming out of both the speakers and the headphones, but testing it once more, no sound is coming out of the headphones anymore. I tested the headphones on another device and it works fine. Leading me to believe maybe it has something to do with the audio jack itself. 

 

 

Thanks,

Alvin

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