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kokujin2142
Paper Tape
Posts: 4
Registered: ‎12-07-2011
Location: Salem Oregon
Views: 423
Message 1 of 8

Brand New Y560P Display problems.

Okay so I got my Y560p delivered to my house not even 45 minutes ago, put the battery in, pluged in the powered cord and turned it on. The Screen stayed black for like 5 minutes, I couldn't see anything. I checked to make sure everything was in, and it was on, it all was. So I looked really close at the screen and saw the Configure screen. I could barely see it but it was there. I had to get a flashlight and point it on the screen just to get through the Config, I did the basics and got the the main desktop. I went to the control panel and went to adjust brightness. The Slider says it's at max. I hit FN+up arrow, and the little bar that pops up says it's at max. But I still need to point a flashlight at the screen to see anything. I shut it down for now.

 

Anyone know how to fix it? And if so, can you explain in a fair amount of detail cause this is my first laptop that I bought new and not given to me or I bought used. Thanks for anyones help in advanced.

Community Moderator
Community Moderator
Posts: 1,181
Registered: ‎08-28-2011
Location: TH
Views: 412
Message 2 of 8

Re: Brand New Y560P Display problems.

Hi kokujin,

 

may screen is switched off... press Fn + F2...

 

good Luck... Zehn

kokujin2142
Paper Tape
Posts: 4
Registered: ‎12-07-2011
Location: Salem Oregon
Views: 407
Message 3 of 8

Re: Brand New Y560P Display problems.

Thanks for the advice Zehn I tried it but I still need a flashlight to see anything. Everytime I press FN+F2 I see the little box pop up in the lower left of the screen but it doesn't get any brighter. Thanks again though.

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 396
Message 4 of 8

Re: Brand New Y560P Display problems.

do you see lenovo logo at start-up?

http://www.krasotaiskusstva.com
kokujin2142
Paper Tape
Posts: 4
Registered: ‎12-07-2011
Location: Salem Oregon
Views: 391
Message 5 of 8

Re: Brand New Y560P Display problems.

yeah i see the lenevo logo when i start it up but just barely. It's like the brightness is turned all the way down, but everything says it's at max.

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 384
Message 6 of 8

Re: Brand New Y560P Display problems.

do you have hdmi or vga cable?

http://www.krasotaiskusstva.com
kokujin2142
Paper Tape
Posts: 4
Registered: ‎12-07-2011
Location: Salem Oregon
Views: 381
Message 7 of 8

Re: Brand New Y560P Display problems.

I do have an HDMI cable

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 377
Message 8 of 8

Re: Brand New Y560P Display problems.

please, conect your computer to an external screen then check if the issue persists.

http://www.krasotaiskusstva.com

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