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derekcentrico
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Posts: 37
Registered: ‎12-05-2011
Location: United States
Views: 1,284
Message 1 of 10

Brand new laptop: "error! not support wireless lan in system"

I received a new laptop today.  I promptly swapped out the Intel 1000 for the Intel 6230.  This gives the device dual-band wifi.  I was told it would work no problem by sales staff.

 

The chip works fine once Windows or Linux is booted.

 

However, the BIOs has some sort of an issue and is VERY annoying.

 

Every boot states "error! not support wireless lan in system".  This requires me to hit F1 to continue on with no problems.

 

I reviewed all options in BIOS Setup and cannot locate ANYTHING that would cause this.

 

Any advice would be appreciated on resolving this Lenovo BIOS annoyance.

 

I planned to buy three more laptops, but will hold off until this is figured out.

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Message 2 of 10

Re: Brand new laptop: "error! not support wireless lan in system"

you're getting this error due to bios limitation.
( there are devices that your computer runs or not, the device you are trying to run is on black list, that's why you're getting the error )

to fix the issue, replace the adapter with the compatible one ( with bios )

http://www.krasotaiskusstva.com
derekcentrico
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Message 3 of 10

Re: Brand new laptop: "error! not support wireless lan in system"

Why did Sales assure me this would be fine, and why would I need to drop a fully functional dual-band wifi adapter solely because someone developed crappy BIOs?

 

Is there literally no way for a great wifi adapter to be used to allow these laptops to enter the modern age of dual-band without having to press F1 every time? 

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Message 4 of 10

Re: Brand new laptop: "error! not support wireless lan in system"

which model of lenovo do you have?

http://www.krasotaiskusstva.com
derekcentrico
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Message 5 of 10

Re: Brand new laptop: "error! not support wireless lan in system"

I bought the Y460P.  I intended to buy a couple other better models.  But, this kind of makes it painful.

 

Technical support will not tell me how to determine whitelisted products, either.  All I want is a working dual-band solution without having to hit F1 every frigging reboot.

Community Moderator
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Posts: 1,181
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Location: TH
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Message 6 of 10

Re: Brand new laptop: "error! not support wireless lan in system"

Hi Derek,

 

what model Y460p and version of BIOS do you have there?

 

Zehn

derekcentrico
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Message 7 of 10

Re: Brand new laptop: "error! not support wireless lan in system"

The model is:  XXXXXXXXXX  (mod edit: that's your serial number)

The BIOs version is:  3FCN19WW

The EC version is:  3FEC16WW

derekcentrico
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Message 8 of 10

Re: Brand new laptop: "error! not support wireless lan in system"

MODERATOR:  Does this mean that the number I provide, "MO", does not mean Model?  If it does mean Model, you removed the information the person was requesting from me.  The number I provided was not the "SN" but was the "MO" from the bottom label.

 

From the bottom of the laptop:

Model Name:  Y460P  4395

MO:  QB0******716 (edited out just in case I don't understand MO)

SN:  QB********727

 

 

ALSO:  I put the Wifi card in the other pci slot.  The warning did not show.  However, the laptop did not recognize it as being in there for whatever reason so neither OS could use it.

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Message 9 of 10

Re: Brand new laptop: "error! not support wireless lan in system"

Hi Derek,

 

the version 3FCN19WW BIOS has brought much grief  to many users of Y460p/Y560p model laptop (sound dropouts)...

may read:

http://forums.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/workaround-for-y460p-y560p-sound-stutter/td...

 

there is no BIOS offered on Lenovo Drivers&Download site yet but I was lucky to get version 3FCN17WW64 BIOS from

Lenovo Thailand, which solved the problem for me and many others.

 

Since  3FCN19WW  is a -improved for the worse- version BIOS anyway and for lack of a better Idea, could it be worth a try to flash new BIOS to find out, if BIOS version 3FCN17WW64 may supports Intel 6230 WiFi card (as also assured by sales staff)?

 

curious... Zehn

 

derekcentrico
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Message 10 of 10

Re: Brand new laptop: "error! not support wireless lan in system"

 The Thailand website doesn't have any BIOS available for the y460p.  "sorry. No item matches your selection. Please try again."

 

But, the sales staff and the tech staff (I was transfered to be entirely "sure" I could use this wifi card), assured me that everything would work.

 

It does work, but the BIOs sucks as it gives the warning every time it reboots.  F1 to continue.  It sat at that screen for at least 10 hours after being automatically rebooted for updates lastnight.  

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