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calmwind
What's DOS?
Posts: 2
Registered: ‎03-25-2015
Location: Canada
Views: 253
Message 1 of 3

Broken Display Y50

I just bought a y50 about a month ago, and over the past week, the display was acting funny. First, the backlight turned off and I had to move it open and closed to get it to work, then it switched to random resolutions, then lines started appearing and now it it black. I haven't done anything like dropping it.

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Social Support Agent
Social Support Agent
Posts: 2,412
Registered: ‎08-10-2014
Location: IN
Views: 234
Message 2 of 3

Re: Broken Display Y50

Hi Calmwind,

 

Welcome to Lenovo Community!

 

As per the query we understood that you are facing issue with display broken in your Lenovo Y50 laptop.

 

As you have mentioned that the resolutions are not fine and lines are appearing on screen, try to connect the external monitor and check for the issue, also try to update the driver and check for the issue.

 

Click here for the display driver for windows 7,8,8.1

 

If still the issue persists then it might be issue with the LCD hence please visit the nearest service center for further details.

 

Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.

 

Hope this helps. Do post back if the issue persists!

 

Best regards,                                                          

                                     

Ashwin. S



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calmwind
What's DOS?
Posts: 2
Registered: ‎03-25-2015
Location: Canada
Views: 208
Message 3 of 3

Re: Broken Display Y50

It's fine, I've sent it into a repair centre.

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