01-13-2014 05:17 AM
I turned my laptop on this morning, and all of a sudden every time I try to move my mouse anywhere, it just tries to scroll horizontally instead. Horizontal scroll has never been on before, and when I go to the control panel, it says that it isn't even enabled. I tried enabling it, and then disabling it, but still the same thing. 50% of the time now that I am using my mouse it's either not responding well/jumpy or it's scrolling horizontally instead. Any ideas?
01-13-2014 01:05 PM
This sounds like an imminent failure on the Touchpad. Can you try one of the following:
1. Boot in Safe Mode and observe the touchpad functionality. In this mode, Windows will use a generic driver. if it's a driver issue, the touchpad should work fine on a generic driver.
Let me know how it goes.