cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
ashleighjoy2007
What's DOS?
Posts: 2
Registered: ‎04-07-2013
Location: United States
Views: 356
Message 1 of 2

Can't Disable Horizontal Scrolling & Mousepad Issues on ideapad Z570

I turned my laptop on this morning, and all of a sudden every time I try to move my mouse anywhere, it just tries to scroll horizontally instead. Horizontal scroll has never been on before, and when I go to the control panel, it says that it isn't even enabled. I tried enabling it, and then disabling it, but still the same thing. 50% of the time now that I am using my mouse it's either not responding well/jumpy or it's scrolling horizontally instead. Any ideas?

Social Support Agent
Social Support Agent
Posts: 5,822
Registered: ‎02-11-2012
Location: PH
Views: 343
Message 2 of 2

Re: Can't Disable Horizontal Scrolling & Mousepad Issues on ideapad Z570

hi ashleighjoy2007,

 

This sounds like an imminent failure on the Touchpad. Can you try one of the following:

1. Boot in Safe Mode and observe the touchpad functionality. In this mode, Windows will use a generic driver. if it's a driver issue, the touchpad should work fine on a generic driver.

2. Press the OneKey Recovery Button and on the recovery screen, try to use the touchpad and observe its behavior. If the problem remains, the touchpad is most likely faulty.

 

Let me know how it goes.

 

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Check out current deals!


Shop current deals

Top Kudoed Authors