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tyguitaxe
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Posts: 5
Registered: ‎03-02-2019
Location: US
Views: 393
Message 1 of 5

Can't Order Part Through Lenovo for Z410

I need to get a new wireless card for my wife's Z410. I found the list of replacement parts on Lenovo's site and there's an add to cart option for 1 of the 9 options. The price is fine, so I click it, but it keeps saying that it fails. Do I just have to go elsewhere for the part?

Sr Support Specialist
Posts: 8,921
Registered: ‎11-30-2015
Location: PH
Views: 369
Message 2 of 5

Re: Can't Order Part Through Lenovo for Z410

Hi tyguitaxe,

 

Greetings.

 

Here is the article guide to look and purchase for Lenovo parts.

Within US, Lenovo encompass would be one of the certified distributor that you can try.

 

I hope this helps answer your query.

 

Regards



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tyguitaxe
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Posts: 5
Registered: ‎03-02-2019
Location: US
Views: 316
Message 3 of 5

Re: Can't Order Part Through Lenovo for Z410

Thank you. That let me order the part. I hope it works.

Sr Support Specialist
Posts: 8,921
Registered: ‎11-30-2015
Location: PH
Views: 313
Message 4 of 5

Re: Can't Order Part Through Lenovo for Z410

Hi tyguitaxe,

 

Greetings.

 

Update us how it goes.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

tyguitaxe
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Posts: 5
Registered: ‎03-02-2019
Location: US
Views: 206
Message 5 of 5

Re: Can't Order Part Through Lenovo for Z410

I ordered a new wireless card listed for my serial number and I finally got to install it. I put it in, turned on my machine and I get the screen in the attachment. How can I make this work? I used Lenovo's parts that it said would work and now it's not working and I can't boot.

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