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3 Posts

11-17-2016

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Can't get hold of Lenova Help and laptop keeps locking up

2016-11-17, 19:03 PM

Recently bought a laptop--but it keeps locking up on me. I've tried contacting Lenova via their website using the serial #/reference # process and also the phone contact process--but I can't get anyone to contact me. Is there another way to contact them?

Tks,

Pat

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10816 Posts

11-30-2015

PH

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Re: Can't get hold of Lenova Help and laptop keeps locking up

2016-11-18, 13:40 PM

Hi pac01  , 

 

Welcome to the Community Forums.

 

You can try calling them up specially if Callback doesn't go well with you.

 

Technical support :

1-877-4-Lenovo, 1-877-453-6686   24 hours a day 7 days/week 

You can also try Live Chat during business hours too.

 

If your machine has a Carry in warranty you may also go to the nearest Best Buy tech center to check if they would be able to process a warranty repair for you. 

 

Hope this help answer your query. 

Update us what works best for you. 

 

Regards

 



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3 Posts

11-17-2016

US

6 Signins

52 Page Views

  • Posts: 3
  • Registered: ‎11-17-2016
  • Location: US
  • Views: 52
  • Message 3 of 4

Re: Can't get hold of Lenova Help and laptop keeps locking up

2016-11-18, 17:21 PM

Spidey,

Big Thanks! Tech Support answered in a few minutes. I need to send computer back to factory. Call Back does not work, neither does the Request Process. The Ob-Line Call is not available in the USA.

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10816 Posts

11-30-2015

PH

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  • Posts: 10816
  • Registered: ‎11-30-2015
  • Location: PH
  • Views: 735554
  • Message 4 of 4

Re: Can't get hold of Lenova Help and laptop keeps locking up

2016-11-18, 17:33 PM

Hi pac01

 

Good to know you were able to have the warranty service set up for you.

Please don't hesitate to visit or community at any time . 

 

Regards



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