11-17-2016 11:03 AM
Recently bought a laptop--but it keeps locking up on me. I've tried contacting Lenova via their website using the serial #/reference # process and also the phone contact process--but I can't get anyone to contact me. Is there another way to contact them?
Solved! Go to Solution.
11-18-2016 05:40 AM
Hi pac01 ,
Welcome to the Community Forums.
You can try calling them up specially if Callback doesn't go well with you.
1-877-4-Lenovo, 1-877-453-6686 24 hours a day 7 days/week
You can also try Live Chat during business hours too.
If your machine has a Carry in warranty you may also go to the nearest Best Buy tech center to check if they would be able to process a warranty repair for you.
Hope this help answer your query.
Update us what works best for you.
11-18-2016 09:21 AM
Big Thanks! Tech Support answered in a few minutes. I need to send computer back to factory. Call Back does not work, neither does the Request Process. The Ob-Line Call is not available in the USA.