cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
sabotta
Paper Tape
Posts: 2
Registered: ‎01-28-2013
Location: Olympia, WA
Views: 945
Message 1 of 4

DVD Drive on P500 - question about opening tray

I just purchased a P500 Lenovo machine.  I noticed that the DVD drive includes a button that when pressed does not automatically open the tray. The button does appear to unlock the tray, and then I need to manually open it.  Does anyone know if this is by design? 

 

I just want to make drive is not broken.  I'm use to machines where the DVD tray opens automatically when the button on the drive is pressed.

 

I tried the Eject command in Windows 8, but an error message is displayed. 

 

 

Carla

Highlighted
cakemaser
Punch Card
Posts: 12
Registered: ‎12-01-2012
Location: United States
Views: 919
Message 2 of 4

Re: DVD Drive on P500 - question about opening tray

I have a P500. When I press the button, the tray pops out about 1 1/2 inches.
Social Support Agent
Social Support Agent
Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 911
Message 3 of 4

Re: DVD Drive on P500 - question about opening tray

hi Carla,

 

Just like what cakemaser said, the DVD drive is a Ultrabay, 9.5mm, tray-in and it's a push-to-eject tray. If you need to use a paperclip to open the tray, there's probably a broken spring / plastic somewhere that's responsible to eject the DVD tray and you will need to contact lenovo for a replacement ODD. Support phone list here.

 

 

Hope this helps.



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

sabotta
Paper Tape
Posts: 2
Registered: ‎01-28-2013
Location: Olympia, WA
Views: 890
Message 4 of 4

Re: DVD Drive on P500 - question about opening tray

Thanks for the information.

Check out current deals!


Shop current deals

Top Kudoed Authors