06-11-2013 04:31 PM
I have recently bought an Ideapad Z580, but the DVD drive is missing. It is showing in Device Manager under DVD/CD-ROM drives as TSSTcorp CDDVDW SN-208AB, but it has yellow exclamation mark over it.
As directed on the Lenovo support pages I uninstalled it and restarted the computer, but I still see the same in Device Manager.
I have right-clicked on TSSTcorp CDDVDW SN-208AB and Properties show the device status as "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)".
Can anyone help resolve this?
Solved! Go to Solution.
06-12-2013 01:39 PM
Welcome to the Lenovo Community.
Can you try this microsoft hotfix:
Please backup the registry before making any changes
Let me know your findings