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08-30-2016

US

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Dead Lenovo Ideapad Y700 Touch-15ISK, doesn't turn on.

2016-08-30, 16:08 PM

Bought it on December 31, 2015 IIRC. Dropped it, doesn't turn on at all, no power, it's dead, completely and utterly dead.

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9995 Posts

11-30-2015

PH

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Re: Dead Lenovo Ideapad Y700 Touch-15ISK, doesn't turn on.

2016-08-30, 22:07 PM

Hi Joshaq , 

 

Welcome to the Community Forums.

 

You may try initially to apply power checkout described from the hardware manual (page21). 

Accidental damage caused by drops /falls is not covered by usual warranty but try checking if you have it included on your purchase from the warranty look up page and call in technical support

 

Else similar service center like Best Buy would also have a lenovo trained tech to have it checked within your locality. 

 

Update us how it goes. 

 

Regards



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2 Posts

08-20-2017

RO

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Re: Dead Lenovo Ideapad Y700 Touch-15ISK, doesn't turn on.

2017-08-20, 12:12 PM

Hello,i have the same issue but with one diferrence:i didn damage it in any way.Yesterday it asked me for Windows update so i aceepted.It restarted severel times as expected but in the end it just shuts down and since then never restarted.Since i bought it was kinda slow goin in slow mo but since yesterday it refuses to start or charge or basicly anything.Its dead 

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2 Posts

08-20-2017

RO

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Re: Dead Lenovo Ideapad Y700 Touch-15ISK, doesn't turn on.

2017-08-20, 12:19 PM

Hello,i have the same issue,but i did not damage it in any way.It just updated windows and crashed .It doesnt charge or start.Ussually when its pluged in while being shut down i have a led glowing but now its dead like it doesnt do anything 

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