English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

6 Posts

03-07-2016

Egypt

14 Signins

58 Page Views

  • Posts: 6
  • Registered: ‎03-07-2016
  • Location: Egypt
  • Views: 58
  • Message 1 of 11

Disk cleanup won't delete windows.old

2016-03-07, 12:20 PM

I just bought a Lenovo Y50-70 notebook, and it came with windows 10 preinstalled. Fiddling around, I found a windows.old folder in the C: drive, so I figured the shop already did the upgrade for me. I tried using disk clean up to remove windows.old folder, but after it's done, the folder still doesn't go occupying around 1GB of my storage.

 

Any help would be appreciated. :)

Solved! See the solution
Reply
Options

5385 Posts

05-09-2013

US

6273 Signins

19373 Page Views

  • Posts: 5385
  • Registered: ‎05-09-2013
  • Location: US
  • Views: 19373
  • Message 2 of 11

Re: Disk cleanup won't delete windows.old

2016-03-07, 12:47 PM

wrote:

I just bought a Lenovo Y50-70 notebook, and it came with windows 10 preinstalled. Fiddling around, I found a windows.old folder in the C: drive, so I figured the shop already did the upgrade for me. I tried using disk clean up to remove windows.old folder, but after it's done, the folder still doesn't go occupying around 1GB of my storage.

 

Any help would be appreciated. :)


Delete Windows.old by

1. Disk Cleanup OR
2. Command prompt. In an elevated command prompt type the following RD /S /Q %SystemDrive%\windows.old then press Enter.

Reply
Options

6 Posts

03-07-2016

Egypt

14 Signins

58 Page Views

  • Posts: 6
  • Registered: ‎03-07-2016
  • Location: Egypt
  • Views: 58
  • Message 3 of 11

Re: Disk cleanup won't delete windows.old

2016-03-07, 13:36 PM
As stated, disk cleanup wouldn't work. I did try running the command given in an elevated command prompt but no luck, only a long list of "Access is denied".
Reply
Options

5385 Posts

05-09-2013

US

6273 Signins

19373 Page Views

  • Posts: 5385
  • Registered: ‎05-09-2013
  • Location: US
  • Views: 19373
  • Message 4 of 11

Re: Disk cleanup won't delete windows.old

2016-03-07, 13:54 PM

wrote:
As stated, disk cleanup wouldn't work. I did try running the command given in an elevated command prompt but no luck, only a long list of "Access is denied".

You should see the BIG OR. I'm giving all the options.

 

Delete Windows.old

1. Disk Cleanup OR
2. Command prompt. In an elevated command prompt type the following RD /S /Q %SystemDrive%\windows.old then press Enter. OR
3. Boot to command prompt.
    A. Verify drive letter:
        a. Diskpart
        b. list volume
        c. Note the drive letter of your Windows 10 drive.
        d. Exit
    B. Type the following: RD /S /Q "X:\Windows.old" where X is the drive letter obtain from step 1. Then press Enter.
    C. Exit command prompt
    D. Continue to Windows

0 person found this solution to be helpful.

This helped me too

Reply
Options

6 Posts

03-07-2016

Egypt

14 Signins

58 Page Views

  • Posts: 6
  • Registered: ‎03-07-2016
  • Location: Egypt
  • Views: 58
  • Message 5 of 11

Re: Disk cleanup won't delete windows.old

2016-03-07, 17:18 PM

Pretty sure I did see your BIG OR, and I acted and replied accordingly. The last attempt entailing booting into command prompt seems to have worked though, so thanks a lot :)

Reply
Options

124 Posts

02-02-2013

US

466 Signins

8067 Page Views

  • Posts: 124
  • Registered: ‎02-02-2013
  • Location: US
  • Views: 8067
  • Message 6 of 11

Re: Disk cleanup won't delete windows.old

2016-03-08, 0:32 AM

hello moh_hh

LenBlazer's focused delete is great.  Elevated command is key.  

on any "Disk Cleanup" icon do a right-click and choose "Run As Administrator." ; the resulting window of checkboxes will have now more items than not choosing as administrator.  one reboot to complete the cleaning-up of this method when selecting some folder types.  This is a essential maintenance tool.  Keep it clean! good job. 

find joy.
Reply
Options

6 Posts

03-07-2016

Egypt

14 Signins

58 Page Views

  • Posts: 6
  • Registered: ‎03-07-2016
  • Location: Egypt
  • Views: 58
  • Message 7 of 11

Re: Disk cleanup won't delete windows.old

2016-03-08, 7:04 AM
Hi knihT,
Thanks for your reply. I did know how to run an elevated command though as I said above it just didn't work either and I had to boot into command prompt like LenBlazer said, and that did the job. :)
Reply
Options

36 Posts

07-09-2017

US

91 Signins

399 Page Views

  • Posts: 36
  • Registered: ‎07-09-2017
  • Location: US
  • Views: 399
  • Message 8 of 11

Re: Disk cleanup won't delete windows.old

2018-09-16, 0:17 AM

I found an empty windows.old folder.  "Clean system files" in Disk cleanup would not remove it, and of course no matter what I tried, it wouldn't go away.  I finally found a simple way to remove it at another forum.  UNLOCKER.  I had unlocker installed on my computer, and when I told it to unlock window.old, it said it wasn't locked, but gave me the option to delete it.  It worked.  I can't remember if I had to reboot first, but it's gone now.  Unlocker is free - httpsXXXXXXX://qpdownload.com/unlocker

 

 

Mod's Edit:  Malwarebytes identified link as being malware

Reply
Options

2 Posts

11-16-2018

US

1 Signins

11 Page Views

  • Posts: 2
  • Registered: ‎11-16-2018
  • Location: US
  • Views: 11
  • Message 9 of 11

Re: Disk cleanup won't delete windows.old

2018-11-16, 3:29 AM

I used disk cleanup, but the old install wasn't even listed until I went into "safe boot" using msconfig. To get back to regular mode you have to uncheck the "safe mode" in msconfig.

Reply
Options

4297 Posts

11-18-2012

US

9979 Signins

610511 Page Views

  • Posts: 4297
  • Registered: ‎11-18-2012
  • Location: US
  • Views: 610511
  • Message 10 of 11

Re: Disk cleanup won't delete windows.old

2018-11-16, 3:26 AM


___________________________________________________________
♦ Find a post helpful? Thank that member by clicking on the ☆Star☆ below
     to award them a Kudo.
♦ Posting a problem and a reply is helpful and it answers your question,
     please mark it as an "Accept As Solution"
♦ I'm not a Lenovo employee, just a volunteer geek who likes to help folks.
Sorry, I don't read unsolicited Private Messages. If you have an issue, posting in     the appropriate forum is the best way to get assistance.

Communities:    English English    Deutsche Deutsche     Español Español     Portugues Portugues     Russian flag Русскоязычное

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete