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Paper Tape
Posts: 8
Registered: ‎12-30-2016
Location: PL
Message 1 of 4 (594 Views)

Dolby Audio does not work with my BT headset.

Hello,

I've got problem with Dolby Audio on Lenovo Ideapad Y700-17ISK Win10 x64 Pro. Dolby Audio works fine with speakers and headsets connected via microJack, but does not work with my bluetooth headset (Bluedio Hurricane Turbine T2+). When I connect these via bluetooth, Dolby Audio shows "Please connect speakers or headset to turn on Dolby Audio". How can i solve that problem? 

Support Specialist
Posts: 153
Registered: ‎11-28-2016
Location: GB
Message 2 of 4 (525 Views)

Re: Dolby Audio does not work with my BT headset.


kamil79123 wrote:

Hello,

I've got problem with Dolby Audio on Lenovo Ideapad Y700-17ISK Win10 x64 Pro. Dolby Audio works fine with speakers and headsets connected via microJack, but does not work with my bluetooth headset (Bluedio Hurricane Turbine T2+). When I connect these via bluetooth, Dolby Audio shows "Please connect speakers or headset to turn on Dolby Audio". How can i solve that problem? 


Hi Kamil79123,

 

Thanks for posting your issue.

 

First of all I would recommend you to update the bluetooth drivers of your unit, (you will find them in the Lenovo website support) and if this does not help, I would try connecting a different Bluetooth device with your PC to discard that the problem is not with the hurricane model itself.

 

Please let us know how it goes. 

Paper Tape
Posts: 8
Registered: ‎12-30-2016
Location: PL
Message 3 of 4 (520 Views)

Re: Dolby Audio does not work with my BT headset.

Installed bluetooth drivers again, and that did not help. I'm pretty sure everything is okay with my bluetooth headset, because I used Dolby Atmos and Viper4Android on my phone with this bluetooth headset, and all worked fine. What can I do more to solve this problem?
Paper Tape
Posts: 8
Registered: ‎12-30-2016
Location: PL
Message 4 of 4 (485 Views)

Re: Dolby Audio does not work with my BT headset.

Any help?

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