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2 Posts

04-12-2014

Mumbai

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  • Posts: 2
  • Registered: ‎04-12-2014
  • Location: Mumbai
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  • Message 1 of 2

Dolby home Theatre V4 not working

2014-04-12, 12:57 PM

Plz dolby is not working when i play any music or video and start dolby it does not work plz help is w8.1 causing the prob in 8 it worked very smoothly after updating it worked for a month or so then it suddenly stopped

 

Spec:

windows 8.1

i5 processor 3230M 2.60GHZ

6gb ram

64bit os

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4469 Posts

04-22-2013

Philippines

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  • Posts: 4469
  • Registered: ‎04-22-2013
  • Location: Philippines
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  • Message 2 of 2

Re: Dolby home Theatre V4 not working

2014-04-17, 20:03 PM

hi shahryar

 

Welcome to Lenovo Community Forums!

 

 

This normally happened after upgrading the system to WIndows 8.1 that updated the driver but left the dolby Software on original Version.

 

I suggest you Open Device manager and Uninstall the Audio Driver. (make sure to place a check on delete driver software prompt to rid of the driver completely from your system).  

   

Then Open Control Panel / Uninstall a program and Uninstall all Dolby Component

          then delete the Driver Backup under C: / Driver folder.

 

Now Download the WIndows 8.1 Audio Driver and Install it

        for your Systsem, Here it is  Realtek Audio Driver for 64-bit Windows 

 

After Extraction and Installtion completely,

     this will Creata a new back up under C: Driver folder.

        Open that and find the DolbyGUI folder Open that and you'll find the Dolby Install that matches your Audio Driver

 

 

 Hope this helps

Cheers!

 



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