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2 Posts

12-12-2019

PY

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Download Recovery Media

2019-12-12, 14:47 PM

Hello, I had problems with my original Lenovo hard drive and had to replace it, now I am trying to get the download for recovery of my windows system and get the following return from Lenovo recovery website:
This is not a valid Windows machine for the recovery media program. Please enter the serial number for a different machine or Contact Us for further assistance.

What that means? I can't have my original windows key again??? Not even an image to download...?

 

Model is: Y50-70 Laptop - Type 80EJ

 

Thanks

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445 Posts

11-04-2019

US

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Re: Download Recovery Media

2019-12-12, 16:26 PM

 

Welcome to the Community Forums Matuia!

 

Would like to get additional details from you for this to be sorted out:

 

  • Can you please provide your Y50-70's MTM (ex. 80Q600FJPH) for us to check your device's specifications?
  • What Windows OS are you also using for that device?

Will be waiting for your response.

 

Thanks!

 



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2 Posts

12-12-2019

PY

2 Signins

28 Page Views

  • Posts: 2
  • Registered: ‎12-12-2019
  • Location: PY
  • Views: 28
  • Message 3 of 3

Re: Download Recovery Media

2019-12-20, 4:04 AM

MTM: 59442860
At this time on my new hard drive I'm using Windows 10.

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