03-18-2015 06:32 AM
Hello, I am a prowd owner of a Y50-70 that I bought for live music performance using an external Audio Interface (M-Audio Fast Track Pro) and a MIDI Keyboard (Roland Fantom - X).
After my live session when I try to shut down my Laptop, it takes around 10 minutes to display a BSOD stating a Driver Power State Failure. It collects data and then restarts with no problem. After the restart I shut down the machine with no problems at all.
This problem persists only when I use my External Audio Interface with Ableton Live 9 (the digital audio workstation I use).
When I use the laptop for other purposes like Internet, Office or Gaming there is no problem at all at shutting down afterwards.
I am sharing my latest DMP file after the last crash.
Thanking you in advance
Solved! Go to Solution.
03-18-2015 04:39 PM - edited 03-18-2015 04:46 PM
Welcome to the Forums.
That BSOD is indeed comming from the M-Audio Fast Track Pro when connected to the USB 3.0 port see spoiler).
The BSOD happens when the the USB 3.0 driver failed to complete a power IRP within a specific time. During shutdown, the OS terminates all running processes and safely removes all devices connected to the PC.
Things that you can try:
1. Instead of using the USB 3.0 port, try the USB 2.0 port and observe if you still get the BSOD.
2. Open the Device Manager and uncheck the "Allow the computer to turn off this device to save power" on all of the USB Hub / USB Root Hubs. When finished, disable also the USB suspend settings in the power options.
3. Run and install all Windows Updates to get the latest patch and bug fixes for the OS.
Let me know how it goes.
03-19-2015 07:11 AM