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Lenovo Staff
Views: 4,516


I am having a serious problem regarding creation of recovery disk for my Lenovo Z560.


The OneKey Recovery software said I will need 3 DVDs, however, when i started burning my first DVD,an error code occurred "An internal program error has occurred. Failed error code 0xEB1B068A".


What can i do? I have installed ubuntu under windows, could this be a problem?


Here are what i have done previously:


  • Run the one key recovery by choosing " Run as administrator " option.
  • Made changes to my biggest hard disk partition volume, which is of around 400 GB - i shrunk that to 200GB.
  • Re-installed the OneKey Recovery.

Should i revert the system to its original state?


You are not able to create recovery disck because you have made changes on the hard disk volumes.

Please extend your volume to its original storage arrangement. It shall work.

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