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heavymechman
Paper Tape
Posts: 1
Registered: ‎08-23-2014
Location: alaska
Views: 294
Message 1 of 2

Fell asleep for a couple hours with Y510P laptop on and this happened

http://imgur.com/XSCR128 

Both Graphics cards have been disabled by windows and Ive tried to just enable 1 at a time and restart, nothing changes. In the process now of getting warrenty info out but was hoping someone would be able to give me any ideas on what mght help this.

 

Thanks!

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 246
Message 2 of 2

Re: Fell asleep for a couple hours with Y510P laptop on and this happened

issue still persists after restarting the computer?
it usually points out graphic card/ram or mainboard issue.
to make sure, you could just use external monitor to check if the issue still persists on the external monitor.

if it doesn't persist, it's possible screen problem.
if it persists, it's possible graphic card problem. in both cases, you should contact support line.

http://www.krasotaiskusstva.com

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