11-01-2013 02:46 AM - edited 01-21-2014 08:35 PM
I'm sorry to keep you guys waiting. There was some technical issues and got resolved.
A new BIOS just released today.
BIOS Update for Windows 8 (32-bit, 64-bit) - Notebook - version 1.21
Follow the instruction of installation and you should be able to use the function keys without FN right away. If it doesn't you have to enable it in BIOS.
Note: Make note of any settings you have changed in the BIOS Configuration Utility. These settings may have to be re-entered after updating the BIOS.
Attention: Do not power off or restart your computer during the BIOS flashing process, which will cause serious damage and improper functioning of your computer.
How to go to BIOS in Windows 8? Check out this article: How to get into BIOS in Windows 8.
How to enable in BIOS:
If you can't find the HotKey Mode, please try reloading BIOS Default Settings.
You can do so by going to Exit > Load Default Settings.
Please follow the steps in the link above. Anything with the new bios, please create a topic discussion topic for easier tracking.
11-01-2013 04:16 AM - edited 11-01-2013 04:17 AM
Thank you very much for your efforts.
I wasn't going to buy another Lenovo product, but having in mind that this case in finally fixed I will definitely reconsider that.
BIOS update works (using win7).
Others: I wouldn't blame Cleo for those 11 months, I think it's not his fault, but the support team as a whole.