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allan-almeida
Paper Tape
Posts: 3
Registered: ‎05-16-2016
Location: BR
Views: 374
Message 1 of 5

Headphone is not working in Lenovo z460 ideapad i5

Good affternoon everyone. I am with problem with my laptop lenovo i5 Z460. It is not working headphones. When I click at control panel>devices and prints>hardware and sounds>device managament, there is only  speakers added to sound box. I already enabled show more "Show enabled devices" and "Show desconnected devices".

 

How can I solve this problem???

 

I tried to look for a support drive in lenovo website but I didn't find the sounds devices.

 

Thank you.

 

 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 348
Message 2 of 5

Re: Headphone is not working in Lenovo z460 ideapad i5

Welcome to the Forums Allan!

 

Check the Playback Devices under Sound Properties (by going to Control Panel > Sound > Playback Devices and see if the Headphone is being set as the default playback device. If not, click on it and set it as the default playback device, try to play a sample sound and observe.

-Link to picture

 

You just need to reinstall the sound driver and install it one more time. Click here for sound drivers for Windows 7 (64-bit)

 

Let us know how you get on.

Regards,                                                                        

Shashi

 

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allan-almeida
Paper Tape
Posts: 3
Registered: ‎05-16-2016
Location: BR
Views: 337
Message 3 of 5

Re: Headphone is not working in Lenovo z460 ideapad i5

Thank for you help. However, the headphones doesn't still appear.  I downloaded and installed with sucess the sound drivers but it didn't work. How can I solve this problem???

 

This occured because last year, I updated to windows 10 but I didn't like it, then I returned to windows 7 before complete 30 days use of w10. After this my laptop is not working headphones.

 

There is a picture attached

 

 

allan-almeida
Paper Tape
Posts: 3
Registered: ‎05-16-2016
Location: BR
Views: 334
Message 4 of 5

Re: Headphone is not working in Lenovo z460 ideapad i5

The headphone icon didn't appear but I tested the headphone and it is working now. Thank you very much.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 319
Message 5 of 5

Re: Headphone is not working in Lenovo z460 ideapad i5

Great that all goes well. 

Please feel free to utilize our forums at any time.

Cheers!!Smiley Happy

           

Regards,

Shashi

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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