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8 Posts

06-12-2013

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Help! Can't find any laptop drivers on the site!!

2014-10-26, 15:59 PM

Hi

 

I have finally had enough of Windows 8 and have installed Windows 7 Pro. But to my astonishment when the support site guides me to drivers for my Z580, there are no drivers:

 

The document you have requested is not available. You may have entered an incorrect URL or login with authorized credentials (for Lenovo Field Servicers and/or Call Center Agents only) to view the page.

If you would like to request for other information, please submit a feedback by clicking [+] below . Please include the document topic and your valid email address for a response.

 

You just go around in a loop! This seems to be the same for any laptop  have tried. Does anyone know what is going on??????? I find it incredible that nobody at Lenovo has noticed this??!!!!

 

Yours in desperation

 

shaft

 

 

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8980 Posts

01-13-2008

United States of America

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Re: Help! Can't find any laptop drivers on the site!!

2014-10-26, 16:20 PM

Hi,

 

That's not good :(  For now, try walking the old matrix.  There seem to be drivers there.

 

http://download.lenovo.com/express/ddfm.html

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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8980 Posts

01-13-2008

United States of America

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  • Message 2 of 7

Re: Help! Can't find any laptop drivers on the site!!

2014-10-26, 16:20 PM

Hi,

 

That's not good :(  For now, try walking the old matrix.  There seem to be drivers there.

 

http://download.lenovo.com/express/ddfm.html

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

Communities: English Deutsch Español Português Русскоязычное Česká Slovenská Українська Polski Türkçe Moto English

0 person found this solution to be helpful.

This helped me too

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6484 Posts

06-27-2008

United States of America

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  • Message 3 of 7

Re: Help! Can't find any laptop drivers on the site!!

2014-10-26, 16:22 PM

Good day.

 

At the moment, I see the same result. Maybe there's some site maintenance occurring.

If you are in a pinch and need something right away, have a look at the legacy driver matrix:

http://support1.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT073553

 

Hope this helps a bit.

Regards.

 

Edit to add: Z was quicker. ;)


Community GuidelinesPrivate MessagingENDEESPTRUUACZ-SKTRMoto
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8 Posts

06-12-2013

UK

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Re: Help! Can't find any laptop drivers on the site!!

2014-10-26, 16:34 PM

A big thank you Z and sarbin.

 

Both links work, you have saved my frustration!!

 

shaft.

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6484 Posts

06-27-2008

United States of America

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  • Message 5 of 7

Re: Help! Can't find any laptop drivers on the site!!

2014-10-26, 16:55 PM

Glad we could help.

 

As I mentioned, maybe there's site maintenance underway.

In any case, please take a moment to use the form at: http://support.lenovo.com/us/en/websitefeedback

to report what you're seeing so the the appropriate team is aware.

 

Regards and thanks.


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Requests for individual support are not answered. If a post solves your issue, please mark it so.

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8095 Posts

11-19-2007

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  • Message 6 of 7

Re: Help! Can't find any laptop drivers on the site!!

2014-10-27, 3:29 AM

shaft,

 

Thanks for noting this, and for including the details - we are aware of this issue and our teams are investigating the cause and actions to correct it.

 

I appreciate your patience, and apologies for the inconvenience!

 

EDIT - UPDATE - this issue should have been resolved at 2PM EST yesterday.

 

Mark

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8 Posts

06-12-2013

UK

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  • Message 7 of 7

Re: Help! Can't find any laptop drivers on the site!!

2014-10-29, 19:05 PM

Hi sarbin

 

I did notify Lenovo. Thank you for the update Mark and thanks once again to sarbin and Z for their speedy help - much appreciated guys!

 

shaft.

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