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neveragainz400
Paper Tape
Posts: 4
Registered: ‎01-16-2015
Location: USA
Views: 988
Message 1 of 5

Help! Lenovo Z400 Synaptics Touchpad is stuck on one finger scrolling

Alright. So since I've bought this computer I've had problems with the two-finger scrolling suddenly stopping, like many people have. That's always been fixable by going into properties, device settings, settings, unchecking/rechecking one of the boxes under "two finger scrolling" and hitting OK.

 

Now, though, my touchpad is suddenly stuck on one finger scrolling, and it's super annoying. There is no "one finger scrolling" option under the "scrolling" drop down thingy under device settings, so I haven't a clue why this is happening. I've tried the usual fix above, restarting the computer, installing new drivers, but it still does one finger scrolling. Which means it scrolls a lot of the time when I don't want it to, and the pointer seems to get "stuck" at times when I'm just trying to move it around. This is extremely frustrating - any help would be great!

neveragainz400
Paper Tape
Posts: 4
Registered: ‎01-16-2015
Location: USA
Views: 964
Message 2 of 5

Re: Help! Lenovo Z400 Synaptics Touchpad is stuck on one finger scrolling

Bump! Any ideas would be greatly appreciated!

neveragainz400
Paper Tape
Posts: 4
Registered: ‎01-16-2015
Location: USA
Views: 951
Message 3 of 5

Re: Help! Lenovo Z400 Synaptics Touchpad is stuck on one finger scrolling

Anyone? Please tell me someone on here knows what to do!

Community Moderator
Community Moderator
Posts: 4,286
Registered: ‎11-18-2012
Location: US
Views: 937
Message 4 of 5

Re: Help! Lenovo Z400 Synaptics Touchpad is stuck on one finger scrolling

Welcome to the Lenovo Community !

 

To rule out any hardware conflicts try this........


1. Unplug the charger / adapter
2. Press and hold the Power Button for 15 seconds.
3. Plug in the charger / adapter if needed and power up the system to see if the problem was resolved.

 

If the above didn't work, you mentioned that you re-installed the drivers.  I assume you got the right ones as I see your model can use two different drivers depending on the touchpad.  Have you tried doing a clean install of the drivers by un-installing the ones you currently have, reboot the computer and then install a fresh copy of the drivers ?  If not, it maybe worth trying. 



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neveragainz400
Paper Tape
Posts: 4
Registered: ‎01-16-2015
Location: USA
Views: 924
Message 5 of 5

Re: Help! Lenovo Z400 Synaptics Touchpad is stuck on one finger scrolling

That last bit worked. Thanks a bunch. I really appreciate it!

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