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osh6
Paper Tape
Posts: 2
Registered: ‎05-23-2016
Location: AU
Views: 250
Message 1 of 3

Help! Power Management Y570

I am running windows 7 professional 

 

Every time I try install lenovo power management it installs fine but when i restart i get a blue screen of death. (I restore using last known good configuration)

 

I have tried the version on the y570 drivers page as well as the general updated version, both with the same results

JDGillis
Bit Torrent
Posts: 3,074
Registered: ‎12-11-2015
Location: US
Views: 245
Message 2 of 3

Re: Help! Power Management Y570

If you could upload a copy of the BSOD details, it would help diagnose the problem

 

To do so, go to http://www.osronline.com/page.cfm?name=Analyze and select the Choose File box (down the page a bit) and browse to the C:\Windows\Minidump\  folder and select one of the recent .dmp files, and then select the Upload Dump button.    After a short period of time, it will dispaly the details of the BSOD, which you can then select, copy and paste into your next post here.    

 

Hopefully the BSOD details will point to the culprit.

 

Cheers,

osh6
Paper Tape
Posts: 2
Registered: ‎05-23-2016
Location: AU
Views: 206
Message 3 of 3

Re: Help! Power Management Y570

not sure what the issue is, but the files dont show in that folder.
The BSOD says blah blah blah restart again it could be a virus blah blah
then
Technical Information:
*** STOP: 0x0000007B (0xFFFFF880009A97E8, 0xFFFFFFFFC0000034, 0X0000000000000000, 0x000000000000000)

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