10-12-2017 05:26 AM
I purchased lennovo laptop with windows 7 home version. After some years i upgraded it to windows 10 during the free upgrade offer. From last days i was facing some problem nad tried to reset the pc . During the reset process the reset stucked and i cannot do anything now. It seems the system files are deleted. I dont have any backup cd to reinstall windows.
Now could you please support me to install either windows 7 or windows 10.
i only have the product key with me.
10-12-2017 06:13 AM - edited 10-12-2017 06:14 AM
Go to Microsofts site and locate the MediaCreationTool.exe file (Tool) for Windows 10.
You can created a DVD or USB to boot and run an in place install which does not delete data or applications either along with all updates. It takes a while but is the best solution.
Just make certain you are selecting the correct build to match your system and version you had previously. EG Home 64 or 32bit, or Pro etc.