07-22-2016 10:24 AM
I was wondering if someone could help me out. My girl friend has a Lenovo Y50 with the screen hinges problem. The problem is from the hinges coming out of the factory too tight and because of this they start to break the plastic holding the monitor everytime you open and close the laptop. I've tried contacting Lenovo US based for support to try and schedule a repair. Lenovo just doesn't want to help me out. Does anyone know US based, with US people, who can help me out?
07-22-2016 10:30 AM
07-22-2016 10:52 AM - edited 07-22-2016 10:53 AM
If I call the service centers directly will they even help me though?
I've already called US based support and I get connected to people in the Philippines, people who actually changed my warranty dates so that I would be out of warranty and unable to make a normal repair request just because they can.
07-22-2016 10:58 AM