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Tech956
Paper Tape
Posts: 2
Registered: ‎07-22-2016
Location: US
Views: 131
Message 1 of 4

Help!

Hello everyone,

I was wondering if someone could help me out. My girl friend has a Lenovo Y50 with the screen hinges problem. The problem is from the hinges coming out of the factory too tight and because of this they start to break the plastic holding the monitor everytime you open and close the laptop. I've tried contacting Lenovo US based for support to try and schedule a repair. Lenovo just doesn't want to help me out. Does anyone know US based, with US people, who can help me out?

tripplec
Bit Torrent
Posts: 2,379
Registered: ‎03-08-2012
Location: CA
Views: 127
Message 2 of 4

Re: Help!

Check the service center list for authorized service centers. You'll have to look for it or call for one or two closest to you.
T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

Tech956
Paper Tape
Posts: 2
Registered: ‎07-22-2016
Location: US
Views: 123
Message 3 of 4

Re: Help!

If I call the service centers directly will they even help me though?

I've already called US based support and I get connected to people in the Philippines, people who actually changed my warranty dates so that I would be out of warranty and unable to make a normal repair request just because they can.

tripplec
Bit Torrent
Posts: 2,379
Registered: ‎03-08-2012
Location: CA
Views: 118
Message 4 of 4

Re: Help!

look onliine for authorized service depot's then is all I can say. Post warranty repair may have a different contact number. You just have to keep calling until you get somewhere. Speak to customer service rep/manager if you reach someone locally.
T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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