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Hinge defect - Z50-70 Laptop (Lenovo)

2018-09-22, 19:42 PM

I have a Z50-70 Laptop (Lenovo),  the right side hinge defect has now affected me, which seems to be a popular issue with these laptops. Of course the warranty is expired.  I have contacted lenovo through chat and the agent was not eager to help me.  What can i do? Please help !



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Re: Hinge defect - Z50-70 Laptop (Lenovo)

2018-09-23, 5:20 AM

Hi staskz,


Welcome to the community forums.


You have an option to purchase the hinge and replace it on your own if you're comfortable to do so or seek assistance from third party technician or service center. You may check the parts and instructions on how to replace the hinge on our hardware maintenance manual here: https://download.lenovo.com/consumer/mobiles_pub/lenovo_g_z_50_series_hmm.pdf (page 82- 83 ).

You may also visit our service center here: https://support.lenovo.com/se/en/solutions/ht118678 (filter by country) for repair options.

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Re: Hinge defect - Z50-70 Laptop (Lenovo)

2018-10-28, 15:33 PM

I have the exact same problem with my Z50, as does a colleague at work. unfortunately the service centre clains its ' not a known issue'  so no help there, shame they dont want to know as was otherwise becoming a Lenovo convert

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