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OldStinky
What's DOS?
Posts: 1
Registered: ‎11-28-2018
Location: US
Views: 177
Message 1 of 2

Hotkey ability lost, P400 replaced HHD

I have a-

 

P400 Touch Laptop (ideapad)-Type 6280 Machine Type Model- 6280017
 product- 20211 Serial- ********** BIOS- 71CN51WW(V1.21)

 

Upon HHD replacement, lost use of hotkeys (most important- no lighted keypad, very low screen brightness, & low volume).

 

Though I have downloaded Lenovo Service Bridge,& Lenovo Solution Center, these do not check for presence of hotkey ability, or (possibly) other Lenovo assistance programs.  How could I re-install missing files? (especially Hotkeys)

 

Moderator note: serial number removed to prevent abuse.

Community Moderator
Community Moderator
Posts: 4,286
Registered: ‎11-18-2012
Location: US
Views: 164
Message 2 of 2

Re: Hotkey ability lost, P400 replaced HHD

Welcome to the Lenovo Community !

 

With the P400 model, Hotkey functionality is part of the Lenovo Energy Management application.  If you are using Windows 7 or Windows 8 as your operating system then just install the application from the link below. 

 

Windows 7 - 32 & 64 bit......

 

https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/IDEAPAD-P-SERIES-LAPTOPS/IDEAPAD-P4...

 

Windows 8 - 64 bit only......

 

https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/IDEAPAD-P-SERIES-LAPTOPS/IDEAPAD-P4...

 

 

If you are using Windows 10 then you will have to install the Lenovo Energy Management application in Windows Compatibilty Mode. 



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