cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
ellaquince
What's DOS?
Posts: 1
Registered: ‎02-05-2017
Location: US
Views: 892
Message 1 of 2

How to buy or download ISO of Windows 7 to install on old Lenovo IdeaPad (Z570 Model Name: 1024)

Hi all,

 

Am looking to reinstall the OS for an old Lenovo IdeaPad for a friend of the family. But it is an old installation, and, when I try to download the ISO from Windows using the product key and S/N, I'm told:

 

"the product key you entered appears to be for software pre-installed by the device manufacturer."

 

When I go to Lenovo, the customer support number did not call me back. Looking through the docs, I am less optimistic that there is a supported way to do this.

 

Has anyone gone through this and can offer any advice?

 

Thank you,

Patty

Lenovo Technology Partner
Posts: 570
Registered: ‎07-07-2014
Location: PH
Views: 726
Message 2 of 2

Re: How to buy or download ISO of Windows 7 to install on old Lenovo IdeaPad (Z570 Model Name: 1024)

Hi ellaquince,

Please call Lenovo Premium Support at 855-271-38-78  Option 2 to purchase a copy of the recovery media. The department is open form 8 am to 11 pm EST.  

Hope this helps. 

Cheers,

Did someone help you today? Press the star on the left to thank them with a Kudos!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

Check out current deals!


Shop current deals

Top Kudoed Authors