05-31-2016 03:44 PM
I am trying to fix some things on my laptop. Everytime I enter the serial number on the lenovo website, it comes up as the number not existing. I am reading the same number off my laptop as the bios.
05-31-2016 08:14 PM
Hi liberate26 ,
Welcome to the Community Forums.
I believe you have the right Serial Number as described here on how to find it .
It may be that at the moment support server is currently on update with the database as here in this recent discussion.
You may call in tech support for further assistance or you may send me the your SN in a private message as this should be confidential, and things you would be needing.
Update us as soon as convenient for you.