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josephpatmit
Paper Tape
Posts: 2
Registered: ‎02-08-2016
Location: Washington, DC
Views: 1,548
Message 1 of 3

How to install a microphone headset?

I just purchased a Logitech G230 Stereo Gaming Headset off of Amazon. I got it today and tried to install it, and while the headphone part seems to be working, I can't seem to install the mic that came with it. There are two audio jacks, one for headphones and the other I'm pretty sure for microphones (the chord fits perfectly), but the mic isn't showing up as a recording device in my control panel. Is it not compatible with my laptop? (running windows 8)

Sr Support Specialist
Posts: 7,811
Registered: ‎11-30-2015
Location: PH
Views: 1,529
Message 2 of 3

Re: How to install a microphone headset?

Hi josephpatmit , 

 

 

 

Welcome to the Community Forums. 

 

What model of laptop do you have ? Do you have the Machine Number from the laptop sticker ?

You may download the user and hardware manual for your pc at the support site. 

 

This would allow you to check on ports availability for for headphone and microphone ports to connect. 

 

Based on the headphone manual OS supported : Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10

 

You can also use the set up guides from this video or call in United States +1 646-454-3200  for support specific for drivers and specification of this device. 

 

 

Update us how it goes.

 

 

Regards



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Guru
Posts: 3,429
Registered: ‎04-02-2014
Location: MX
Views: 1,521
Message 3 of 3

Re: How to install a microphone headset?

It should be detected. Is your mic turned ON?

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