08-13-2014 05:38 AM
I have two 'bright spots' that have developed seperately on my Lenovo Y580 1920x1080 screen.
The first is approximately 40% from the left, 40% from the top, 10 mm wide and 1mm high. The second is approximately 60% from the left, 10% from the top, circular with a diamter of approximately 2 mm.
The screen was perfect when I got it and the laptop hadn't even left the house when they developed. I've tried to live with them but I really can't, they catch the eye in games and graphics work, especially on white backgrounds. I would like the screen replaced under warranty.
I'm really struggling to work out how I even contact Lenovo to get it repaired. I've called three 'service centres', all of which say they're not a Lenovo service centre.
When I try to contact Lenovo here (http://support.lenovo.com/gb/en/contactus) by clicking on "Submit a Service Request", it just takes me around in circles.
How do I actually request a warranty repair?
10-17-2018 05:08 PM
Welcome to the community forums.
You can call our Lenovo UK Support by the contact details below to request for a repair on your computer.
0333-777-3991 (National Rate)
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