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Fanfold Paper
Posts: 14
Registered: ‎03-10-2014
Location: United Kingdom
Views: 9,563
Message 1 of 3

How to request a warranty repair

Hi everyone,


I have two 'bright spots' that have developed seperately on my Lenovo Y580 1920x1080 screen.


The first is approximately 40% from the left, 40% from the top, 10 mm wide and 1mm high. The second is approximately 60% from the left, 10% from the top, circular with a diamter of approximately 2 mm.


The screen was perfect when I got it and the laptop hadn't even left the house when they developed. I've tried to live with them but I really can't, they catch the eye in games and graphics work, especially on white backgrounds. I would like the screen replaced under warranty.


I'm really struggling to work out how I even contact Lenovo to get it repaired. I've called three 'service centres', all of which say they're not a Lenovo service centre.


When I try to contact Lenovo here ( by clicking on "Submit a Service Request", it just takes me around in circles.


This form ( doesn't accept my serial number, even through the warranty checker one does (


How do I actually request a warranty repair?

What's DOS?
Posts: 1
Registered: ‎10-02-2011
Location: Toronto
Views: 2,777
Message 2 of 3

Betreff: How to request a warranty repair

Social Support Agent
Social Support Agent
Posts: 380
Registered: ‎08-01-2018
Location: PH
Views: 2,762
Message 3 of 3

Re: Betreff: How to request a warranty repair

Hi maniamarius!


Welcome to the community forums.


You can call our Lenovo UK Support by the contact details below to request for a repair on your computer.

0333-777-3991 (National Rate)
For Lenovo & Idea products #2
For Think products #3
For Server #4
To identify your product #0
Hours of Operation: 9:00 - 18:00 Monday - Friday

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