English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics

14 Posts


United Kingdom

33 Signins

215 Page Views

  • Posts: 14
  • Registered: ‎03-10-2014
  • Location: United Kingdom
  • Views: 215
  • Message 1 of 3

How to request a warranty repair

2014-08-13, 12:38 PM

Hi everyone,


I have two 'bright spots' that have developed seperately on my Lenovo Y580 1920x1080 screen.


The first is approximately 40% from the left, 40% from the top, 10 mm wide and 1mm high. The second is approximately 60% from the left, 10% from the top, circular with a diamter of approximately 2 mm.


The screen was perfect when I got it and the laptop hadn't even left the house when they developed. I've tried to live with them but I really can't, they catch the eye in games and graphics work, especially on white backgrounds. I would like the screen replaced under warranty.


I'm really struggling to work out how I even contact Lenovo to get it repaired. I've called three 'service centres', all of which say they're not a Lenovo service centre.


When I try to contact Lenovo here (http://support.lenovo.com/gb/en/contactus) by clicking on "Submit a Service Request", it just takes me around in circles.


This form (http://www.lenovoshop.com/support/len_uk/) doesn't accept my serial number, even through the warranty checker one does (http://support.lenovo.com/gb/en/warrantylookup).


How do I actually request a warranty repair?


1 Posts



9 Signins

19 Page Views

  • Posts: 1
  • Registered: ‎10-02-2011
  • Location: Toronto
  • Views: 19
  • Message 2 of 3

Betreff: How to request a warranty repair

2018-10-17, 16:34 PM






456 Posts



423 Signins

2278 Page Views

  • Posts: 456
  • Registered: ‎08-02-2018
  • Location: PH
  • Views: 2278
  • Message 3 of 3

Re: Betreff: How to request a warranty repair

2018-10-18, 0:08 AM

Hi maniamarius!


Welcome to the community forums.


You can call our Lenovo UK Support by the contact details below to request for a repair on your computer.

0333-777-3991 (National Rate)
For Lenovo & Idea products #2
For Think products #3
For Server #4
To identify your product #0
Hours of Operation: 9:00 - 18:00 Monday - Friday

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop