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10 Posts

12-19-2012

Ireland

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  • Message 1 of 8

I can't activate windows 8.1 on my Z580

2013-10-22, 13:46 PM

Hi,

 

I can't activate my newly updated Z580 as my laptop doesn't have the serial number on it.

 

I ran the belarc advisor to find out what my windows serial number is, and attempted to activate using it.

 

When I did this, I got error : 0xC004C003

 

It said that the activation server has blocked my activation.

 

 

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5385 Posts

05-09-2013

US

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  • Message 2 of 8

Re: I can't activate windows 8.1 on my Z580

2013-10-22, 13:51 PM

wrote:

Hi,

 

I can't activate my newly updated Z580 as my laptop doesn't have the serial number on it.

 

I ran the belarc advisor to find out what my windows serial number is, and attempted to activate using it.

 

When I did this, I got error : 0xC004C003

 

It said that the activation server has blocked my activation.

 

 


Is it an update from Win 8? Or Fresh install of Win 8.1?

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10 Posts

12-19-2012

Ireland

16 Signins

49 Page Views

  • Posts: 10
  • Registered: ‎12-19-2012
  • Location: Ireland
  • Views: 49
  • Message 3 of 8

Re: I can't activate windows 8.1 on my Z580

2013-10-22, 14:04 PM

It's an update from Win 8

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5385 Posts

05-09-2013

US

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  • Message 4 of 8

Re: I can't activate windows 8.1 on my Z580

2013-10-22, 14:09 PM

wrote:

It's an update from Win 8


I think you don't need to activate again since it is already activated in Win 8.

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10 Posts

12-19-2012

Ireland

16 Signins

49 Page Views

  • Posts: 10
  • Registered: ‎12-19-2012
  • Location: Ireland
  • Views: 49
  • Message 5 of 8

Re: I can't activate windows 8.1 on my Z580

2013-10-22, 15:09 PM

I like your positive thinking!

 

However, this is not the case. If I didn't require activation, I wouldn't have made this thread.

 

Screenshot:

http://snag.gy/PU0cp.jpg

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5385 Posts

05-09-2013

US

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  • Message 6 of 8

Re: I can't activate windows 8.1 on my Z580

2013-10-22, 16:39 PM

wrote:

I like your positive thinking!

 

However, this is not the case. If I didn't require activation, I wouldn't have made this thread.

 

Screenshot:

http://snag.gy/PU0cp.jpg


Well, I did not made any activation when I updated my unit to Win 8.1. I checked and it stated that it is already activated. I don't know what happen in your case. There must be something wrong when you update your unit.

 

According to the blog of Mary Jo Foley of ZDNET.com "... Another spokesperson told me it's because "8.1 was intended as an update for users with Windows 8 already installed."". When Win 8 is installed you only have a few days to activate it. And since Win 8 is around for a long time it is assumed that it is already activated. In your case the only possibility I can think of is Win 8 is reinstalled then updated right after to Win 8.1.

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8 Posts

10-22-2013

Russia

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  • Message 7 of 8

Re: I can't activate windows 8.1 on my Z580

2013-10-23, 6:24 AM

I think that best way to fix is:

 

-backup your data to another store

-OKR to factory-installed Win8

-updating all September MS updates (for correct enter in Store to 8.1 download page)

-8.1 update from Store again

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05-09-2013

US

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  • Message 8 of 8

Re: I can't activate windows 8.1 on my Z580

2013-10-23, 8:01 AM

wrote:

I think that best way to fix is:

 

-backup your data to another store

-OKR to factory-installed Win8

-updating all September MS updates (for correct enter in Store to 8.1 download page)

-8.1 update from Store again


That is one possibility. Another is to register by phone if the service is still available and that product key which is for Win 8 will be accepted..

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