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kzorg
What's DOS?
Posts: 3
Registered: ‎04-23-2009
Location: Montreal, Canada
Views: 1,634
Message 1 of 5

I had "Power Surge on USB hub port" on my Y430 and now the USB port doesn't work

Hi guys,

 

I bought a new (sealed) Lenovo IdeaPad Y430 on TigerDirect.ca

 

Everything was working properly, but, yesterday, I had this message from Windows when I plugged my Kingston USB Flash Drive (left side port).

 

"Power surge on USB hub port"

 

So I unplugged the USB key, rebooted the system. Plug my USB key again, no warning message, but no USB key detected...

 

So, I reboot the computer, with the key plugged in, going in the BIOS and when I take a look in the boot device order, my Kingston flash drive is not detected. If I do the same thing with another USB port, it works.

 

I tried to mount my USB key on Ubuntu too, nothing to do.

 

So, is there something to do? Or my USB port is dead and I must ship my laptop to Lenovo?

 

Thanks a lot,

 

Jack

Retired Guru
Posts: 2,308
Registered: ‎03-12-2008
Location: Moscow, Russia
Views: 1,620
Message 2 of 5

Re: I had "Power Surge on USB hub port" on my Y430 and now the USB port doesn't work

You can look inside it - maybe just a shortage and crossings of contacts inside port.

If so just fix it by a little pin.

if not - send for repair.

//help will save the world
kzorg
What's DOS?
Posts: 3
Registered: ‎04-23-2009
Location: Montreal, Canada
Views: 1,615
Message 3 of 5

Re: I had "Power Surge on USB hub port" on my Y430 and now the USB port doesn't work

Thanks but, if I open my laptop, the warranty is broken, right?
Retired Guru
Posts: 1,406
Registered: ‎10-26-2008
Location: California, United States
Views: 1,600
Message 4 of 5

Re: I had "Power Surge on USB hub port" on my Y430 and now the USB port doesn't work

He meant look into the USB port on the laptop, not look inside the laptop by means of disassembly.

Message Edited by ortegaluis on 04-23-2009 06:02 PM

\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //
kzorg
What's DOS?
Posts: 3
Registered: ‎04-23-2009
Location: Montreal, Canada
Views: 1,578
Message 5 of 5

Re: I had "Power Surge on USB hub port" on my Y430 and now the USB port doesn't work

Oooh okay,

 

I'll try tonight, thanks a lot!

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