cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
DrKain
Paper Tape
Posts: 6
Registered: ‎06-17-2013
Location: United States
Views: 364
Message 1 of 8

I need some help with my headphone jack

So I just got a Lenovo laptop yesterday for the very first time and I'm having some issues with it.  I stick my external speakers into it, and it does not recognize they are there.  The same goes for headphones.  I even tried plugging them in and going into Playback Devices, but nothing pops up.  What do I need to fix this?  I mean, the audio is good, but not even close to being as good with actual speakers plugged in, especially when listening to music.

 

Oh, if it matters, it is a P500.

DrKain
Paper Tape
Posts: 6
Registered: ‎06-17-2013
Location: United States
Views: 340
Message 2 of 8

Re: I need some help with my headphone jack

Anyone?

DrKain
Paper Tape
Posts: 6
Registered: ‎06-17-2013
Location: United States
Views: 322
Message 3 of 8

Re: I need some help with my headphone jack

Seriously, anyone out there?  I paid $600 for this laptop, and if I cannot get this fixed, I may be returning it.

bendoc91
Paper Tape
Posts: 4
Registered: ‎04-10-2013
Location: Italy
Views: 312
Message 4 of 8

Re: I need some help with my headphone jack

I know how you feel, I wish I could return mine.. The product quality is appalling the service insulting
sub_optimal
Fanfold Paper
Posts: 14
Registered: ‎05-30-2013
Location: Texas, USA
Views: 301
Message 5 of 8

Re: I need some help with my headphone jack

the audio I/O board sounds bad, since ur still getting sound from the internal speakers. there's always the chance the cable for the board wasn't connected good. should be covered by warranty if sent in for replacement.
DrKain
Paper Tape
Posts: 6
Registered: ‎06-17-2013
Location: United States
Views: 282
Message 6 of 8

Re: I need some help with my headphone jack

But I just bought the thing on Sunday.  How could it be bad when it was brand new and everything?  And if I'm going to do anything, I'm going to return it to Best Buy and get my $600 back and just stick with my HP desktop as this is f'ing ridiculous.  

DrKain
Paper Tape
Posts: 6
Registered: ‎06-17-2013
Location: United States
Views: 297
Message 7 of 8

My headphone jack does not properly recognize external speakers

I have a presentation next month, but my laptop seems to be having problems when it comes to external speakers (or even headphones attached).  Every time I go to play a video or audio file, I have to plug the headphone jack into the computer one to two times before I even open the file up otherwise, the computer will not recognize I have anything plugged in.  THis is very time consuming, especially duing a presentation.  Also, when it does play through the external device, the internal speakers are still playing the audio as well.  How do I fix this?

Retired SuperMod
Retired SuperMod
Posts: 9,293
Registered: ‎11-27-2007
Location: SK
Views: 251
Message 8 of 8

Re: My headphone jack does not properly recognize external speakers

On page 9 of the Users Guide it shows that the system has a Combo Audio Jack, just headphones or speakers will not be able to connect properly without using a "Y" audio splitter cable similar to the one explained in the following knowledgebase article.

 

http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/Audio-combo-jack-vs-headphone-earphone-with...

Andy  

______________________________________


Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points

Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos

Please add your type, model number and OS to your signature, it helps to help you.

Forum Search Option

T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more.

FYI Unsolicited Personal Messages will be ignored.

de.gif  Deutsche Community   es.gif  Comunidad en Español  uk.gif  English Community ru.gif Русскоязычное Сообщество

PepperonI blog 

Check out current deals!


Shop current deals

Top Kudoed Authors