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halames
What's DOS?
Posts: 1
Registered: ‎12-31-2011
Location: egypt
Views: 562
Message 1 of 3

IDEAPAD Y560 has obviously problems with its MotherBoard... shame on Lenovo...

i am very frustrated & disappointed to buy this product Ideapad Y560 as just after 1 year, the laptop went dead and when i sent it for repair, i was informed that it needed a new MotherBoard !!? which is half its price..

then i discovered that many people who bought this specific laptop suffer the same problem... the Motherboard need to be replaced even before 1 year ... and the cause which might cause it according to some people is the overheating of the motherboard !! obviously QA of this product was not done at all.... Shame on Lenovo.. i will not buy any product from a company who do not perform QA & QC on its products before selling to clients..

Former Employee
Posts: 2,437
Registered: ‎04-10-2011
Location: Malaysia
Views: 521
Message 2 of 3

Re: IDEAPAD Y560 has obviously problems with its MotherBoard... shame on Lenovo...

hey halames,

welcome to the forums and apologies on what had happen.

could you PM to me the following info :


Name:
Country:
Mobile:
Email:
MTM [machine type model]:

(To locate MTM - http://support.lenovo.com/en_US/FindProductNumber.page#find)

Serial Number (S/N):
Date of Purchase:
Case/Order Number : (if any)

Screenshot of Error(if applicable) : (upload it to a hosting site and paste the link here)

Location of unit : Home / Repair Center (delete where appropriate)

Description of issue :

Troubleshooting Taken : (if any)

What You would like us to do :





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Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.

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sometech
What's DOS?
Posts: 2
Registered: ‎05-31-2012
Location: USA
Views: 328
Message 3 of 3

Re: IDEAPAD Y560 has obviously problems with its MotherBoard... shame on Lenovo...

This is not as a result of poor Q and A by lenovo. Lenovo makes good stuff and they stand by their products. I have seen 8 of these machines with the same problem, and they were all caused by the same cause. Negligence. People buy electronics and assume that after buying it, they never have to do any maintenance. All of these machines overheated and fried because people weren't keeping the heatsinks and fans clear of debris, i.e. dust, lint, animal hair, nicotine, etc. It's like going to a car dealership and buying a new car and never doing any oil changes. Don't say you didn't know you had to maintain it. Everything on this planet needs maintenance.

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