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Vale7
Serial Port
Posts: 27
Registered: ‎01-03-2016
Location: Italia
Views: 218
Message 1 of 2

IDEAPAD Z510 After Win 10 upgrade laptop doesn't turn off the screen or go to sleep when inactive

Hello everyone,

 

posting this here as well just in case...


So just the other day I (finally) upgraded my Lenovo Ideapad Z510 from Windows 8.1 to Windows 10. So far, I'm pretty happy about it, so I'm definitely not regretting it, but there is one thing that it's starting to frustrate me.

 

Basically, when the computer is idle, the screen doesn't turn off after the set amount of time (I have it at 5 minutes on battery, 10 minutes if connected to the AC charger), and the laptop doesn't go to sleep either (it should do so after 10 minutes on battery, 30 minutes with the AC charger). It's really annoying, and I can't figure out why. I have tried to change the settings, disable apps and programs and such, but nothing has solved the problem so far.

 

After looking it up on google, I read about people who had this issue and apparently it was caused by some USB gaming controller connected to the computer. I have no such thing though, the only USB device I have plugged in is my wireless mouse (Logitech). I did try to remove it in case that was the problem, but unfortunately nothing changed: when inactive, the computer still doesn't turn off the screen nor it goes to sleep.

 

I have noticed that if I leave it idle for a while, say 1 or 2 minutes, at one point the brightness decreases slightly for, like, less than a second, and then it goes back to normal, as if someone touched the mouse to "wake up" the laptop (but clearly no one touched anything).

 

Did this happen to anyone? Any idea about what could be causing it? It's really annoying. Could it be a driver issue, or maybe some software running in the background?

 

Any help would be greatly appreciated. Thanks!

V

Vale7
Serial Port
Posts: 27
Registered: ‎01-03-2016
Location: Italia
Views: 186
Message 2 of 2

Re: IDEAPAD Z510 After Win 10 upgrade laptop doesn't turn off the screen or go to sleep when inactiv

I think I found out what the issue is. The command powercfg /energy reports the following error:

 

Platform Power Management Capabilities: PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

 

I installed the new ACPI update but nothing changed. Is this a known issue? Please help, Lenovo!

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