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gmsantillan
Paper Tape
Posts: 2
Registered: ‎01-13-2013
Location: Ecuador
Views: 2,361
Message 1 of 4

IdeaPad P500 battery problem ¡¡

Hi, i  November of the past year I bought an -ideaPad P500, the machine works fine with power supply, but the battery show only 15% and the state is "charging", but it isn't true. The battery never charge, when I dissconnect the cord of power, my Ideapad shutdown, please any help ???

Retired Support Specialist
Posts: 293
Registered: ‎02-01-2012
Location: Inda
Views: 2,306
Message 2 of 4

Re: IdeaPad P500 battery problem ¡¡

Hi

 

Welcome to the community.

 

As per your concern battery is not charging properly. I would suggest you to please update the Power Manager software from the below mentioned web link.

 

http://download.lenovo.com/consumer/mobiles/cagt32ww.exe

 

After that please perform the Gauge Reset, to do so:

 

1.Open Lenovo Energy Management

2.Click on the bottom gear icon between i and ?.

3.Under Battery Health, Click on Start for Battery Gauge Reset.

4.That should refresh the gauge and let the system finish through the cycle.

5. Please do not close the system while performing, it will take more time to complete it.

 

Regards,

Sameer


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xsjcmh
What's DOS?
Posts: 1
Registered: ‎01-23-2013
Location: iowa
Views: 2,263
Message 3 of 4

Re: IdeaPad P500 battery problem ¡¡

i have do on your suggest, but my question not solve. could you tell me how to do?
gmsantillan
Paper Tape
Posts: 2
Registered: ‎01-13-2013
Location: Ecuador
Views: 2,257
Message 4 of 4

Re: IdeaPad P500 battery problem ¡¡

Hi, thanks for the information, but unfortunately did´nt work. I did all procedure, it started at 14:00, the  laptop was power on along all night, in the morning of the next day the procedure continued, I wait until 12:00 but the process was still in the same state, I canceled the process, next I restart the laptop and the only difference is the battery show 14% of charge. The problem isn´t solved, any other suggestion ??

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