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Franche1
Paper Tape
Posts: 2
Registered: ‎08-15-2017
Location: CA
Views: 224
Message 1 of 3

IdeaPad P580 - Volume buttons on keyboard are not working

I installed Windows 10 a couple of years ago. I had no problems since. I noticed last week that the volume buttons (Touchpad) on the keyboard are not working. Is it a drivers problem? I tried Lenovo support but I only see drivers for OS Windows 7 and 8. How can I fix this problem? Thanks

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 187
Message 2 of 3

Re: IdeaPad P580 - Volume buttons on keyboard are not working

Hello Franche1

Thanks for using the Lenovo forums.


The issue will be with Windows 10, from what I can see, your unis is not present on the following posting:

https://support.lenovo.com/de/en/solutions/ht103535

 

Therefore, this would indicate the unit has not been tested with Win 10, so compatibilty is not guaranteed.

And, as you mention, there are no Win 10 drivers, so I would recommend that you revert back to the previous version of Windows, and see if the issue persists.

 

Hope this helps, let us know how you get on.


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Franche1
Paper Tape
Posts: 2
Registered: ‎08-15-2017
Location: CA
Views: 177
Message 3 of 3

Re: IdeaPad P580 - Volume buttons on keyboard are not working

Thanks Krakken.

 

I have been using Windows 10 since a couple of years and I did not have this issue until very recently. I do not want to revert the Windows 7. I will check if Windows has a solution for this issue.

 

Thanks

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