03-14-2011 07:19 PM
Hi, my new IdeaPad Y560 just arrived today. Unfortunately, I've already found a pretty big problem... hope someone has a solution.
If I am holding the Up and Left arrow keys, hitting space does nothing. All other three key combinations seem to work fine, including other combinations using specifically Up, Left, and X where X is any key besides Spacebar. Up + Right + Spacebar works fine. This is a big deal since my favorite game requires use of that combination of keystrokes. Is there an updated keyboard driver or something that will fix this issue?
The issue is not application specific... it occurs everywhere.
03-15-2011 09:32 AM
03-15-2011 12:30 PM
Issue does persist in Linux. This implies to me that we're either dealing with a hardware or firmware issue. I'm somewhat hearing impared, which makes talking to people on a support line difficult. Is there a direct email address to the support center which I can use instead of the phone? I don't see one listed on the support page.
03-15-2011 02:09 PM
Right, that's what I would do except I have a very difficult time understanding people unless I can see their lips moving, especially if the person with whom I'm speaking is not a native english speaker as is most often the case with support lines. Please save myself and the support tech the frustration of this phone call and refer me to someone I can converse with via email. yigit, I read elsewhere that you're a volunteer, not a Lenovo employee, so I very much appreciate your time and help.
03-15-2011 11:01 PM