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veejaay24
Paper Tape
Posts: 1
Registered: ‎04-25-2012
Views: 255
Message 1 of 2

IdeaPad Y560 Power Malfunctioning - HELP!

Hi, I have been having some issues with my laptop lately. The AC Adapter shuts off when I connect it to my laptop **with the battery**. On the other hand, it works fine without my battery plugged in. I am not sure whether it is my adapter or my battery that is the problem, and if anyone could help me that would be great!

 

Note: I do not want to send in my laptop to Lenovo Support because I simply cannot wait long for the problem to be diagnosed.

 

Thanks!

Retired Partner
Posts: 955
Registered: ‎01-05-2010
Location: INDIA
Views: 227
Message 2 of 2

Re: IdeaPad Y560 Power Malfunctioning - HELP!

Hello veejaay24 and welcome to community,

 

Kindly uninstall Lenovo energy management software and check if the everything works fine.

 

If the issue persist then install software again and update the BIOS.

 

For Windows Vista 32bit, Windows XP, Windows 7 32bit

For Windows Vista 64bit, Windows 7 64bit

 

Best Regards,

Tanuj


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