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Posts: 5
Registered: ‎03-09-2012
Location: India
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IdeaPad Y560 shuts down in a few seconds during startup

Hello,

IdeaPad Y560, Core i5,  Win 7 Home.

Since a couple of days I am running into this issues where my y560 shuts down while booting, within a few seconds.  It boots completely only when the air conditioner is on and the room temperature is around 21 Degrees C / 70 F.  

 

I saw this blog - http://www.lenovo-laptop-reviews.com/lenovo-y560-heat-problems-solved.html  and cleaned the clog.  Now that area is clog free.  

 

Yet it won't boot unless the room temperature is 21C / 70F.  I have my exam next Friday and need the laptop desparately.  Can somebody help me.  Please. . . . .   Smiley Sad

 

Madhu.

Fanfold Paper
Posts: 12
Registered: ‎03-08-2012
Location: Egypt
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Re: IdeaPad Y560 shuts down in a few seconds during startup

i used to have this prob too, and i think it somehow related to the cooling system and graphic card, i tried everything from unistalling prog and reinstalling windows but got nothing then my laptop was broken Smiley Very Happy

anyway i u shld return it 2 the factory or try to buy a cooler

 

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Posts: 5
Registered: ‎03-09-2012
Location: India
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Re: IdeaPad Y560 shuts down in a few seconds during startup

Thanks man for your quick response.  I will get a cooling fan and see if it makes a difference.

 

Madhu.

Community Moderator
Posts: 1,181
Registered: ‎08-28-2011
Location: Thailand
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Re: IdeaPad Y560 shuts down in a few seconds during startup

[ Edited ]

Hi Madhu,

 

your problem seems to be related to heat, please have a look at this thread...

http://forums.lenovo.com/t5/IdeaPad-Y-U-V-and-Z-series/Y560-overheating-and-shutting-down/m-p/677023

 

also may monitor your Y560 temperatures with Hardware Monitor 'no installation' free version...

http://www.cpuid.com/downloads/hwmonitor/1.19-64bit.zip   64 bit

http://www.cpuid.com/downloads/hwmonitor/1.19-32bit.zip   32 bit

 

and please post readings... Zehn

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Posts: 5
Registered: ‎03-09-2012
Location: India
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Re: IdeaPad Y560 shuts down in a few seconds during startup

Thanks Zehn. Tht was my thought too and it is a heating problem. What i don't understand is can temp be an issue with in 10 secs from the time i press the power on button?  Laptop shuts down with 10secs.

 

Last night i cleaned the fan and the fins. 

 

With the room temp at 21C - 

CPU - 54

ATI    - 65C

 

Power management is already at  Optimize for battery Runtime

Community Moderator
Posts: 1,181
Registered: ‎08-28-2011
Location: Thailand
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Re: IdeaPad Y560 shuts down in a few seconds during startup

Hi Madhu,

 

hmm... temp would be a wee bit on the high side for idle but OK for light use,

but if dissipation of heat is interrupted components get hot in no time..

the heat-pipes are mounted with 4 screws to CPU and 2 screws to GPU,

check if these may have come loose, but please be gentle and don't over-tighten them...

is the fan running, do you feel air being blown out thru the heat-exchanger vent?

 

As a last resort may need to apply fresh thermal paste...

http://forums.lenovo.com/t5/IdeaPad-Y-U-V-and-Z-series/Y560-Core-i7-720QM-hitting-89C-temperature-du...

 

keeping my fingers crossed... Zehn

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Posts: 5
Registered: ‎03-09-2012
Location: India
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Re: IdeaPad Y560 shuts down in a few seconds during startup

Thanks Zehn.  I really apreciate you responding so promptly.  I presently live in India, so will need to dig a lenovo shop out but I will do the thermal paste.  This afternoon i started my y560 without the airconditioner running and it booted.  The temperature readings are about the same as i reported earlier.  This time i have a laptop cooler fan blowing right below the laptop fan.  

 

I will let you know once i reapply the thermal paste.  

 

Thanks again.

 

MAdhu.

Community Moderator
Posts: 1,181
Registered: ‎08-28-2011
Location: Thailand
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Re: IdeaPad Y560 shuts down in a few seconds during startup

 

You are welcome, Madhu... Smiley Happy

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Posts: 5
Registered: ‎03-09-2012
Location: India
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Re: IdeaPad Y560 shuts down in a few seconds during startup

Yesterday I got in touch with Lenovo Support in India.  He made me update my SMBIOS and that resolved this issue.  You can get the update from - http://consumersupport.lenovo.com/ot/en/driversdownloads/Drivers_Show_3446.html

 

Thanks for your support and help.

 

Madhu.