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Lenovo Staff
Views: 5,148

Symptoms

My laptop detects two unknown devices marked "The drivers for this device are not installed. (Code 28)".


The first is located on the "embedded controller compatible with Microsoft ACPI" and another on "LPC Interface Controller Intel (R) ICH9M - 2919".


The first device ID is:
ACPI \ VPC2004
* VPC2004


ID of the other device are:
ACPI \ ITE8708
* ITE8708

Diagnosis

The wrong driver could have been downloaded.

Solution

Make sure to check under Control Panel / Programs and Features and check if there is a software like this (If yes uninstall it first before installing the driver below).

 

Lenovo Energy Management

Windows 7 64 bit
IN12STW76WW6.exe
11.2 MB

 

For the ACPI \ ITE8708 Try downloading and installing the following:

 

ITECIR Driver

Windows 7 64 bit

IN1CIR02WW6.exe
5.66 MB

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