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StealthJedi21
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Registered: ‎02-12-2011
Location: USA
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Message 1 of 21

IdeaPad Z-565 Music & CD Problems

Hello all,

 

So, I have a brand new Lenovo Ideapad Z565 and I am having a few different problems with it.  They are:

 

1.)  There is a strange sound that comes from inside the computer on occasion.  I know it is from inside the computer because it still happens when I have the laptop on mute.  I really don't know how to describe the sound.  Perhaps like a loud scratch.  I am figuring if this has ever happened to somebody else they will recognize what I am talking about.

 

2.)  This problem is also about a strange sound, but it is not coming from inside the computer.  It happens when playing a song on iTunes, and sometimes there will be a short interruption of distortion in the song, kinda like the sound you hear when you adjust the antenna of a radio or mess with your headphones.  It seems to happen especially when I am using the Internet, like the process of going to a new web page interferes with iTunes, but sometimes it also happens when I am doing nothing else.  I know it is nothing messed up about the music files themselves, because I will rewind the song and not hear the noise again, and it can happen on any song but never happens on my iPod, and I know the files are fine.

 

3.)  Just discovered this one.  My CD-ROM drive is not reading CDs.  It successfully reads DVDs, and it successfully read one CD that I put in, but 2 other CDs which are fine that I put in, nothing happens.  This seems very strange for a brand new computer.

 

*Edit:  I have discovered that the problem is with SACD discs.  My computer recognizes regular CDs, but not SACDs.  I don't know much about SACDs.  Should they work in my CD-ROM drive, and if so, how can I make it recognize them?

 

Well, obviously I am having a few different issues with a brand new computer which is unfortunate, but hopefully somebody has heard of these issues and will be able to provide a solution.  Thanks for reading.

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Message 2 of 21

Re: IdeaPad Z-565 Music & CD Problems

for sound issue, try to update drivers from the link below.

http://consumersupport.lenovo.com/uk/en/DriversDownloads/drivers_list.aspx?CategoryID=911767


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StealthJedi21
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Message 3 of 21

Re: IdeaPad Z-565 Music & CD Problems

Hi,

 

Thanks for the suggestion.  I installed the new driver but I still hear the interfering sound from time to time randomly in the middle of listening to music in iTunes.  Also, does anyone know if the CD-ROM drive for this computer (Ideapad Z565) should be able to recognize/play SACDs?

 

Thanks...

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Message 4 of 21

Re: IdeaPad Z-565 Music & CD Problems

install k-lite and use media player classic.


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StealthJedi21
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Message 5 of 21

Re: IdeaPad Z-565 Music & CD Problems

This isn't really a solution.  I think I should be able to use iTunes without hearing these noises.  Also, you haven't answered my question regarding SACDs.  Is there anyone else on here that can help me?

 

Thanks

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Message 6 of 21

Re: IdeaPad Z-565 Music & CD Problems

could be codec or media player issue as i told before.

that's why i suggested you to install some other media player to check the issue.

if it doesn't persist, i would've suggested you to re-install itunes.

 

about your sacd issue, due to i don't have the same system, i won't be able to answer it.

hope someone else may help you.


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StealthJedi21
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Message 7 of 21

Re: IdeaPad Z-565 Music & CD Problems

I have reinstalled iTunes along with the new sound drivers, and while the noise seems to occur a lot less frequently, it still happens on occasion.  I guess I was hoping someone would see this who had experienced this issue before.

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Message 8 of 21

Re: IdeaPad Z-565 Music & CD Problems

do you hear the sound with headphones?


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StealthJedi21
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Message 9 of 21

Re: IdeaPad Z-565 Music & CD Problems

yes

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Message 10 of 21

Re: IdeaPad Z-565 Music & CD Problems

 i meant the strange one.do you hear it?


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