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Paper Tape
Posts: 1
Registered: ‎01-21-2014
Location: United States
Views: 239
Message 1 of 2

IdeaPad Z480 Snow on screen then shut down

I have a Lenovo IdeaPad Z480 that is 2 months out of warranty.  Recently, I've experience a situation where when I just touch the machine (e.g. picking it up from table) the screen goes snowy for a brief second, then the computer shuts off completely.  It reboots normally from the power button and everything seems fine until the next shutdown, which is happening with increasing frequency.  Does anyone have any idea what is wrong?  Thank you for any response.

Retired Support Specialist
Posts: 1,226
Registered: ‎11-18-2012
Location: Egypt
Views: 217
Message 2 of 2

Re: IdeaPad Z480 Snow on screen then shut down

Dear Customer


Welcome in lenovo forums


We would recommend if you check the machine at the service center as it seems to be a hardware issue


Please let us know




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