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5 Posts

01-25-2015

India

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IdeaPad Z580 Bluetooth Driver while upgrading from Windows 8 to Windows 8.1

2015-01-25, 5:26 AM

Hi,

I have IdeaPad Z580 purchased with windows 8 working fine for one year. Recently I upgraded to windows 8.1 Everything except bluetooth works fine. For bluetooth I receive following driver error:

 

qualcomm atheros ar3011 bluetooth 3.0
Windows has stopped this device because it has reported problems. (Code 43)

 

I tried various options including driver uninstall and then reinstall. It installs a generic driver. Then I tried updating it from local hard disk. It does not work. Then I again uninstalled and tried updating from Internet, It does something and then again gives same error. Finally I'm unable to use my BlueTooth.

 

Please advises/help.

 

LenovoIdeaPad_Z580_BlueTooth.jpg

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4469 Posts

04-22-2013

Philippines

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Re: IdeaPad Z580 Bluetooth Driver while upgrading from Windows 8 to Windows 8.1

2015-01-26, 18:30 PM

Hi rajeevdubey,

 

Welcome to Lenovo Community Forums!

 

Have you tried downloading this driver

Capture.JPG

 

Once you have that downloaded, Extract it to a folder.

 

Open Device Manager and right click on you Bluetooth.

Select the update driver

Select Browse My computer for drivers.

Select Let me pick from a list of Driver.

Then Direct the installation to the folder where you extract the files.

 

Let me know your findings

Cheers!

 



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4469 Posts

04-22-2013

Philippines

3830 Signins

254594 Page Views

  • Posts: 4469
  • Registered: ‎04-22-2013
  • Location: Philippines
  • Views: 254594
  • Message 2 of 3

Re: IdeaPad Z580 Bluetooth Driver while upgrading from Windows 8 to Windows 8.1

2015-01-26, 18:30 PM

Hi rajeevdubey,

 

Welcome to Lenovo Community Forums!

 

Have you tried downloading this driver

Capture.JPG

 

Once you have that downloaded, Extract it to a folder.

 

Open Device Manager and right click on you Bluetooth.

Select the update driver

Select Browse My computer for drivers.

Select Let me pick from a list of Driver.

Then Direct the installation to the folder where you extract the files.

 

Let me know your findings

Cheers!

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

0 person found this solution to be helpful.

This helped me too

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5 Posts

01-25-2015

India

4 Signins

23 Page Views

  • Posts: 5
  • Registered: ‎01-25-2015
  • Location: India
  • Views: 23
  • Message 3 of 3

Re: IdeaPad Z580 Bluetooth Driver while upgrading from Windows 8 to Windows 8.1

2015-01-27, 12:28 PM

Thanks Solid_Cruver. It solved my problem. Cheers!

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