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rajeevdubey
What's DOS?
Posts: 3
Registered: ‎01-24-2015
Location: India
Views: 1,345
Message 1 of 3

IdeaPad Z580 Bluetooth Driver while upgrading from Windows 8 to Windows 8.1

Hi,

I have IdeaPad Z580 purchased with windows 8 working fine for one year. Recently I upgraded to windows 8.1 Everything except bluetooth works fine. For bluetooth I receive following driver error:

 

qualcomm atheros ar3011 bluetooth 3.0
Windows has stopped this device because it has reported problems. (Code 43)

 

I tried various options including driver uninstall and then reinstall. It installs a generic driver. Then I tried updating it from local hard disk. It does not work. Then I again uninstalled and tried updating from Internet, It does something and then again gives same error. Finally I'm unable to use my BlueTooth.

 

Please advises/help.

 

LenovoIdeaPad_Z580_BlueTooth.jpg

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 1,321
Message 2 of 3

Re: IdeaPad Z580 Bluetooth Driver while upgrading from Windows 8 to Windows 8.1

Hi rajeevdubey,

 

Welcome to Lenovo Community Forums!

 

Have you tried downloading this driver

Capture.JPG

 

Once you have that downloaded, Extract it to a folder.

 

Open Device Manager and right click on you Bluetooth.

Select the update driver

Select Browse My computer for drivers.

Select Let me pick from a list of Driver.

Then Direct the installation to the folder where you extract the files.

 

Let me know your findings

Cheers!

 



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rajeevdubey
What's DOS?
Posts: 3
Registered: ‎01-24-2015
Location: India
Views: 1,304
Message 3 of 3

Re: IdeaPad Z580 Bluetooth Driver while upgrading from Windows 8 to Windows 8.1

Thanks Solid_Cruver. It solved my problem. Cheers!

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