09-27-2017 02:53 PM
I am working on a system running Windows 7 Home Professional. The system will no longer boot to windows and stops at the Lenovo splash screen. I can access the bios and I slaved the HD to my desktop and found errors on the HD including cross linked files and folders. My system repaired the errors but still won't boot up. The main goal here is to get Windows up and running again so that I can save all files and folders in MS Office. No pst files exist. I have ordered the complex services support package and it should be here in a day or two. My question is, can Windows be resurrected in a manor that will not destroy MS Office/Outlook without loosing all files and subfolders. Should I try to restore the MBR in debug mode? Any help would be greatly appreciated.
09-29-2017 11:47 AM